National Windscreens | Branch Manager
Alice Springs, NT | Full-time | Monday to Friday with optional Saturdays
National Windscreens is one of Australia's largest independent automotive glass companies, with more than 30 years of experience servicing retail, trade, fleet, and insurance customers across Australia.
As part of the expanding
NWG ADAS & Windscreens Group
, we're looking for an experienced and motivated
Branch Manager
to lead our
Alice Springs
branch.
Whether you have an
autoglazing
,
automotive workshop
,
service centre
,
trade
, or
operations management
background, we'd love to hear from you.
About the Role
As Branch Manager, you'll oversee the day-to-day operations of the branch while leading a small team to deliver outstanding customer service and strong business performance.
This is a hands-on leadership position where you'll be responsible for managing branch operations, developing staff, building customer relationships, and driving sales and profitability. You'll receive ongoing support from senior management and work within well-established systems and processes.
Key Responsibilities
Lead and manage the daily operations of the branch
Deliver exceptional customer service both over the phone and in person
Drive sales growth across trade, retail, fleet, and insurance customers
Monitor branch profitability, budgets, and operational performance
Lead, coach, and motivate the branch team
Manage staff rosters, workflow, and performance
Oversee stock control, inventory management, and purchasing
Perform basic automotive glass fitting and repairs when required
Maintain Workplace Health & Safety (WHS) standards and compliance
Build long-term relationships with customers and local businesses
Ensure accurate administration, invoicing, and documentation




About You
We're looking for someone who enjoys leading people, takes ownership of outcomes, and thrives in a customer-focused environment.
You'll ideally have:
Previous experience as a
Branch Manager, Workshop Manager, Operations Manager, Service Manager
, or similar leadership role
Experience within the
automotive, autoglass, trade, retail, mechanical, or service industry
Autoglazing or automotive glass experience is highly regarded but not essential
Strong leadership and people management skills
Excellent communication and customer service abilities
Commercial awareness with the ability to drive sales and profitability
Strong organisational and problem-solving skills
A proactive, hands-on approach to leadership
Good computer and administrative skills
A current driver's licence
What's on Offer
Competitive salary package (negotiable based on experience)
Company vehicle provided
Company phone and uniforms
Long-term career opportunity with an established national business
Supportive leadership team and ongoing training
Career progression within the growing NWG ADAS & Windscreens Group
Prospect to make a real impact by leading your own branch
Why Join National Windscreens?
At National Windscreens, we value our people and believe great customer service starts with a great team. You'll join a stable and growing business where your leadership will directly influence the success of the branch while enjoying genuine career development opportunities.
Apply Now
If you're an experienced
Branch Manager, Automotive Manager, Workshop Manager, Service Manager, Operations Manager
, or an experienced
Autoglazier
ready to step into a leadership role, we'd love to hear from you.
Apply today and become part of one of Australia's leading independent automotive glass companies.

📌 Branch Manager (Alice Springs)
🏢 National Windscreens
📍 Alice Springs