Leadership in store means staying close to the product, the team and the customer — reading what is happening and turning priorities into action.
We are looking for retail leaders to join our store team across the following areas:
Visual Commercial Supervisor
Stock Operations Supervisor
Head Cashier
Each opportunity has a different focus, but they all play an important part in how the store moves, how the team performs and how customers experience Zara.
You may be passionate about bringing product to life, keeping stock and operations flowing, or leading the pace and precision of the cash desk. Wherever your strengths sit, you will work closely with the wider store team, support daily priorities and help create a consistent customer experience.
Here, you'll find the space to contribute, develop your leadership skills and keep growing with the business.
Lead where your strengths make the most impact.
What you'll do
Guide, support and motivate team members in your area
Help coordinate daily priorities and maintain strong store standards
Respond quickly to customer, product and operational needs
Communicate clearly with managers and the wider store team
Support training and help team members build confidence in their roles
Use store results, customer behaviour and daily observations to inform actions
Work across different areas of the store when required
Contribute to a positive, organised and fast-paced team environment
Depending on the position, your focus may include:
Executing visual direction and maintaining strong product presentation




Supporting deliveries, stockroom organisation and replenishment
Coordinating cash desk operations, transactions and daily till processes
What we're looking for
Experience in retail, customer service, visual merchandising, stockroom operations or cashier processes
Experience supporting, training or supervising a team
Clear communication and confidence guiding others
Strong organisation and the ability to manage changing priorities
A proactive, hands-on approach to problem-solving
An interest in fashion, product and the customer experience
Attention to detail and confidence working at pace
Availability to work full-time, 38 hours per week, across weekdays, weekends, late nights and public holidays
Full Australian working rights
You do not need experience across every area. We will consider your background and strengths when assessing which leadership opportunity may be the best fit.
Why join us
25% staff discount in store and online at Zara
Ongoing learning and development from day one
A fixed roster that includes three consecutive days off each month
Real opportunities to grow within the business




A team environment where you're encouraged to contribute, learn and evolve
Our approach
We see fashion as a way to express identity and create change. Every store is shaped by the people in it.
Recognised as a Top Employer ****, we are committed to creating an inclusive workplace with equal opportunities for everyone. If you require any adjustments during the recruitment process, please let us know how we can support you at ******.
Next steps
When applying, please let us know which area interests you most: Visual Commercial, Operations or Cashier Leadership.
If your profile aligns with one of our current opportunities, we'd love to hear from you. Due to high application volumes, only shortlisted candidates will be contacted.
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📌 Leadership Opportunities Pacific Fair (Gold Coast)
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📍 Gold Coast