Location:
Sydney CBD (Hybrid) or Remote (must be located in Australia or Current Zealand)
Work type:
Full-time, 5 days per week -
your roster will always either Saturday or Sunday,
with the remaining three shifts falling on weekdays; shifts can be between 7 am and 10 pm. Please note we are open to part-time as long as the weekend shifts are covered.
You'll spend your days talking to people who are genuinely pumped about travel - and helping them say yes to it.
What You'll Do
Be the first point of contact for prospective guests via phone, email and chat, guiding them through their trip planning
Convert warm leads into bookings using a consultative, no-pressure approach
Own your sales pipeline in Salesforce - track follow-ups, log activity, drive conversions
Recommend the right trip for the right traveller across both B2C and B2B channels
Hit your KPIs for sales, retention, call quality, and guest satisfaction
Bring energy to the team - share wins, swap tips, help everyone level up
Stay on top of Contiki's trip range, promotions, and travel trends
Work flexibly, including evenings and weekends
What You'll Bring
A natural drive to close sales and hit targets
Resilience, energy, and a genuinely positive mindset
Strong communication and discovery skills - you know how to ask the right questions
Confidence working with CRM systems
Flexibility to work outside standard business hours,



including evenings and weekends
Bonus: experience in travel, contact centres, or consultative sales
Availability during peak sales windows, including evenings (after 5 pm) and weekends, is essential
What Success Looks Like
Conversion: leads consistently turn into confirmed bookings
Revenue growth: you upsell and cross-sell without it feeling like a hard sell
Customer satisfaction: guests leave happy and come back, or send their mates
Lead management: no lead sits untouched
Team collaboration: you show up for your team and help build a winning culture
Why Join Contiki?
Work for a brand built entirely around getting young travellers out into the world
Access to professional development support and wellbeing resources
Two paid volunteer days each year for causes you care about
Commission on every trip you sell!
Please consider applying even if you don't meet 100% of what's outlined
Key Responsibilities
Sales Admin and Activity
Key Strengths
Why The Travel Corporation is partnering with Hatch on this role.
Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with The Travel Corporation not with Hatch.
#J-*****-Ljbffr

📌 Contiki - Sales Consultant @ The Travel Corporation (New South Wales)
🏢 Hatch
📍 New South Wales