Employment Type:
Permanent, Full-Time
Location:
Hindmarsh
There to care. Here for good.
Here at Helping Hand, we've been a leading provider of aged care in communities across South Australia since ****. That's a long journey, and we're proud of our stability and strength.
Now, we're on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team. Join us and help create exceptional workplace experiences that support our people to deliver outstanding care and services to older South Australians.
Join us as Concierge Corporate Services and shape your future and ours.
A brighter future with Helping Hand, for older people and for you.
As our Concierge Corporate Services, you'll be the first point of contact for staff, visitors, contractors and stakeholders at our Hindmarsh Head Office.
You'll provide high-quality front-of-house reception and administrative support, creating a professional, welcoming and well-functioning workplace environment.
Working closely with the Manager, Corporate Facilities & Services, you'll support day-to-day workplace operations including reception, mail and courier coordination, meeting room management and general office support.
You'll also make an impact by:
Providing a professional, welcoming and responsive reception service for visitors and staff.
Managing incoming calls, emails and general enquiries in a timely and professional manner.
Coordinating visitor sign-in, security protocols and workplace orientation.
Supporting meeting room bookings, setup requirements and workplace logistics.
Assisting with mail, courier and freight coordination across the organisation.
Supporting office presentation, consumables, supplies and basic administrative tasks.
Monitoring workplace issues and escalating maintenance or service requests as required.
Contributing to a safe,



clean and well-presented office environment.
Promoting a positive, service-focused workplace culture for all staff and visitors.
What you'll bring
To succeed in this role, you will have:
3–5 years' experience in reception, concierge, administration or executive support roles
Strong customer service and interpersonal skills.
Professional verbal and written communication skills.
High attention to detail and strong presentation standards.
Excellent organisation and ability to manage competing priorities.
Ability to work collaboratively within a team setting.
A proactive, solutions-focused and reliable approach.
Discretion and professionalism in all workplace interactions.
A valid NDIS Worker Screening Clearance or willingness to obtain one.
You'll stand out from the crowd if you have some of the following:
Experience in corporate, government, health, property or professional services environments.
Experience in facilities, workplace coordination or office support functions.
Experience supporting workplace logistics, office moves or front-of-house operations.
A strong focus on creating positive employee and visitor experiences.
Why Helping Hand?
Here at Helping Hand we truly care about how you are. Here are some of the things we hope you'll love about working with us:
We are who you are
At Helping Hand, you'll find real support from teammates and managers who share your values and strengths.
We are where you are




Helping Hand operates in over 20 communities across South Australia, where we were born and where our roots will always be.
We care how you are
Be part of a kind, friendly team that genuinely cares about you and your wellbeing.
You'll also enjoy a range of other benefits:
Be part of a warm, friendly team that genuinely cares about you and your wellbeing
Maximise your take-home pay by salary packaging up to $15,899 each year
Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
17.5% leave loading
Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program
Get active with our Fitness Passport Program and enjoy discounted gym memberships for you and your family
Access to an Employee Assistance Program (EAP)
Are you ready to lend a helping hand?
Join us at Helping Hand and help shape your future and ours.
We will be reviewing applications as they are submitted and conducting interviews accordingly.
Apply online today, or to find out more please contact Talent Acquisition team on
••••@helpinghand.org.au
Current Helping Hand employees must notify their manager of their intent to apply.
Please note, you are required to hold valid NDIS or willing to obtain one. Successful candidates will be required to attend induction sessions before commencing work.
Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.
Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.

📌 Concierge, Corporate Services (Adelaide)
🏢 Helping Hand
📍 Adelaide