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Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.
You'll also have access to flexible benefits designed to support your wellbeing and growth, including:
Melbourne or Sydney office location is fine (hybrid/flexible working model of 3 days in office/2 days WFH)
Career development and leadership growth opportunities
Access to wellbeing and employee assistance programs
Inclusive and supportive team culture
Employee reward and recognition initiatives
Opportunities to contribute across critical Government service sectors
Make an impact at Serco
As Environmental Services Manager, you'll provide strategic and operational leadership across Serco's environmental services portfolio, including cleaning, laundry and waste, throughout the ASPAC region. Partnering with operational leaders and contract teams, you'll help drive consistency, quality, compliance and continuous improvement across complex service environments. Supporting a workforce of more than 1,900 employees, you'll strengthen capability, improve efficiencies and support future growth opportunities. Your leadership will help create safer, cleaner and more sustainable environments for the communities we serve.
As an
Environmental Services Manager
in the
Operations Hub
team, you'll make a positive impact by:
Providing
strategic leadership across environmental services operations throughout the ASPAC portfolio
Driving
operational consistency, service excellence and compliance across cleaning, waste and laundry services
Leading
continuous improvement initiatives to enhance performance, quality and efficiency outcomes in partnership with operational teams
Implementing
standardised procedures, systems and service delivery frameworks across contracts where they add value
Supporting
mobilisation activities, business growth opportunities and tender submissions
Developing




workforce capability through coaching, mentoring and sharing industry best practice
Serco is a place for you
You could be a outstanding fit if you have:
Significant leadership experience across environmental services, facilities services or similar operational environments
Strong knowledge of cleaning services, waste management, hygiene standards and compliance requirements
Experience leading operational improvements and standardisation initiatives across multiple sites or contracts
Demonstrated success influencing stakeholders and driving outcomes within complex matrix environments
Strong understanding of systems and Government frameworks supporting environmental services, health and safety and quality management
Relevant qualifications in Environmental Management, Facilities Management, Operations Management, Health and Safety, Engineering or a related discipline
In joining us, you'll be part of a highly supportive culture with trusted leaders who will help you achieve your goals. Here, you'll enjoy a flexible approach to work-life balance while building your career in a business backed by long-term Government contracts.
Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.
We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to grow your career across our core capabilities in Health, Defence, Maritime, Justice, Immigration and Community Services.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.
By joining Serco, you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.
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📌 Environmental Services Manager (Melbourne)
🏢 Serco Canada
📍 Melbourne