About the Prospect:
Are you a customer focused professional who enjoys a balance of inbound customer service, sales support and administration? This is an exciting opportunity to join a well established business within the test & tag industry, based in Rowville. You will provide support to customers across a range of leading products.
The Role:
This is a blended position involving inbound enquiries, sales administration, and the odd face-to-face customer interaction with a strong focus on providing accurate product information and fantastic customer service. You will also:
Managing general product enquiries from businesses and customers
Handling inbound calls and providing clear, accurate information
Handling the odd face-to-face enquiry down by the service desk
Updating and maintaining the CRM
Managing bookings for customers undertaking training demonstions
You will be trained across the full product range and CRM system.



A hands-on style onboarding program will cover product and CRM knowledge.
About You:
You thrive in fast paced environments where no two days are the same, and enjoy the variety of balancing inbound enquiries and customer support. We are happy to consider applicants from a range of backgrounds including retail, contact centre or sales. You will also need:
A strong customer centric mindset
Excellent computer skills
Experience using CRM systems (highly regarded)
What's on Offer:
$60,000 to $70,000 + Super
Monday to Friday, business hours with flexibility, typically 8am to 4:30pm or 9am to 5pm
Free onsite parking
Fantastic rewards programs for employees and families
Annual salary reviews
Stable, supportive office based environment
Comprehensive training and ongoing support
Distinct career progression opportunities
#J-*****-Ljbffr

📌 Customer Support And Sales Consultant (Perth)
🏢 Smaart Recruitment
📍 Perth