Administration Officer (Patient Accounts) Queensland Health•Rockhampton, Queensland, Australia
Ready to put your two cents in where it really counts? The Revenue Department at Rockhampton Hospital are seeking an experienced accounts receivable and cash handling professional to join the team! You'll work autonomously while delivering high-quality customer service and quickly become invested in learning corporate information systems, using databases and spreadsheets to keep information flowing smoothly. Join a knowledgeable, supportive and high-performing team worth their weight in gold.
About us:
Rockhampton Hospital is the largest hospital in Central Queensland and the main referral hub for the region. Rockhampton Hospital will play an important role in achieving the objectives set out in our Destination ****: Great Care for Central Queenslanders strategy. We will deliver expert care close to home by investing in a range of specialist services at Rockhampton Hospital for all Central Queenslanders.
About the role:
Interpret and apply relevant legislation, policies, procedures and agreements pertaining to the accounts receivable function, including patient eligibility, billing and Private Practice arrangements.
Follow up of outstanding accounts and maintain comprehensive accounts notes in relation to outstanding balances.
Maintain databases, process forms, update information systems and follow up discrepancies in an accurate and timely manner.




Provide duties including answering all enquiries and providing accurate advice on matters relating to Revenue Office functions.
About you:
Experience in accounts receivable and cash handling.
Demonstrated high standard of communication and interpersonal skills with the ability to consult and negotiate with patients, external agencies and a wide range of health personnel
Demonstrated ability to apply analytical, investigative and problem-solving skills and use sound judgment when liaising and negotiating with key stakeholders.
Demonstrated organisational ability, together with the ability to operate with a high level of independence and resourcefulness.
What we offer:
Total remuneration value of up to $50,292 p.a. is comprised of:
An hourly rate between $***** - $***** p.h.
*****% employer superannuation contribution
17.5% leave loading
Extra benefits:
Ongoing Professional Development and Education Opportunities
Flexible Work-Life Balance and Variety
Generous Salary Sacrificing Options
Paid Parental Leave
Employee Assistance Program (EAP)
Discounted Private Health Insurance
Fitness Passport
Vaccine Preventable Diseases (VPD) requirements:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
Applications close: Thursday, 9 July ****
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📌 Administration Officer (Patient Accounts) (Rockhampton)
🏢 Queensland Health
📍 Rockhampton