Passenger Service Officer
Launch Your Hospitality Career with SeaLink Today!
Join SeaLink South Australia — one of the state's most trusted and well‐established transport providers—while completing a Certificate III in Hospitality over a two‐year traineeship, supported by MRAEL.
This traineeship offers a hands‐on pathway into the hospitality industry, combining real workplace experience with formal training. You'll develop essential skills in customer service, food and beverage service, and day‐to‐day hospitality operations while working in a fast‐paced, customer‐focused environment.
This structured pathway sets you up for a long‐term, energetic career in hospitality, opening doors to future roles in cafés, functions, events, and hospitality leadership.
What You'll Be Doing
Provide friendly, professional customer service in the Ferry Café
Prepare and serve food and beverages in line with food safety standards
Assist with daily café operations including cleaning, restocking, and cash handling
Support passenger experience onboard by delivering efficient and welcoming service
Work as part of a close‐knit team to ensure smooth operations during peak travel times
Roster: 7 days on / 7 days off (Wednesday–Tuesday), including weekends and public holidays
What's In It For You:
Certificate III in Hospitality (SIT*****)
Earn while you learn with a globally recognised,



ASX‐listed company
All training fees, uniforms, and PPE provided
National travel benefits (employee‐level perks)
Ongoing mentoring from experienced hospitality professionals
Dedicated MRAEL consultant supporting you throughout your traineeship
Clear career pathways into roles such as Café Attendant, Hospitality Team Leader, Events Crew, and beyond
About You
We're looking for applicants who are motivated, reliable, and passionate about hospitality and customer service.
Essential:
Reside near
Cape Jervis
or on
Kangaroo Island
Driver's licence and reliable transport
Current National Police Clearance
Willingness to work shifts that include weekends and public holidays
Positive attitude and willingness to undertake formal on‐the‐job training towards a Certificate III in Hospitality
About MRAEL
MRAEL is a leading provider of vocational training and trainee support, committed to helping individuals build long‐term careers through quality training pathways and strong industry partnerships.
MRAEL are committed to supporting National Reconciliation efforts through the implementation of our Reconciliation Action Plan, fostering respectful relationships and creating meaningful opportunities with Aboriginal and Torres Strait Islander peoples.
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