Administration
Worongary, Gold Coast QLD
Full-time | Monday to Friday | 9:00am - 5:30pm
Join the T42 Electrical Team
Are you an upbeat, organised and proactive person who enjoys helping people, learning new skills and keeping things running smoothly?
T42 Electrical is looking for an Administration Professional to join our growing team.
We're seeking a positive, hardworking and reliable team member who takes pride in their work, enjoys variety in their day and isn't afraid to pick up the phone, solve problems and get things done.
This role would suit someone who enjoys being part of a close-knit team and wants to make a genuine impact within a growing local business.
About Us
Founded in ****, T42 Electrical has grown into a trusted electrical and air conditioning company servicing homes and businesses across the Gold Coast.
We have built our reputation on quality workmanship, outstanding customer service and strong relationships with our customers. Our team culture is incredibly key to us and we place a strong focus on supporting our staff, celebrating wins and creating an enjoyable workplace.
With a team of dedicated professionals, we're committed to continuous improvement and providing exceptional service to every customer.
About the Role
You will work closely alongside our Operations Administrator, learning the ins and outs of the business and providing support across a wide range of administrative functions.
While we're currently in a quieter season, we're intentionally looking to bring the right person into the team now so they can be properly trained and integrated into our systems and culture.
This role will provide support during periods of leave, assist with growing workloads, and help create greater flexibility within the business. For the right person,



there is a genuine opportunity for growth and increased responsibility as the business continues to evolve.
We are not simply looking to fill a seat. We're looking for someone who wants to grow with us and become a valued long‐term member of the T42 Electrical team.
Hours:
Monday to Friday, 9:00am - 5:30pm
A Quick Note About This Role
While this is an administration support position, it is not a behind-the-scenes data entry role.
A significant part of this role involves communicating with customers, following up quotes, assisting with payments, helping keep jobs moving through the business and supporting the wider team.
The ideal candidate will feel comfortable picking up the phone, building rapport with customers, having payment conversations when required and confidently following through on tasks to completion.
If you enjoy helping people, staying organised and being proactive rather than waiting to be told what to do, you'll likely thrive in this role.
Key Responsibilities
Customer Service & Communication
Answer incoming phone calls and emails
Assist customers with enquiries and bookings
Provide a skilled and friendly customer experience
Support the Business Director, Operations Manager and Administration Team
Scheduling & Job Coordination
Assist with technician scheduling and coordination
Confirm bookings with customers
Update and maintain ServiceM8 job information
Ensure job notes and documentation remain accurate and up to date
Sales & Follow Up
Follow up on customer quotes
Manage quote and reminders




Follow up on outstanding invoices and payments
Process payments over the phone where required
Administration & Office Support
Assist with onboarding new team members
Complete timesheets and administrative tasks
Assist with fleet management, registrations, servicing and insurance
Support day-to-day office operations
Help maintain an organised and professional workplace
Technology & Continuous Improvement
Use technology and AI tools to improve efficiency
Assist with process improvements and system development
Learn and adapt as the business evolves
What We're Looking For
Positive attitude and strong work ethic
Excellent communication skills
Highly organised and detail-oriented
Comfortable following up quotes and outstanding invoices
Confident speaking with customers over the phone
Able to manage multiple priorities and changing demands
Reliable, proactive and self-motivated
Eager to learn and grow
Comfortable using technology and learning current software
A team player who contributes positively to workplace culture
Preferred but Not Essential
Experience in administration or customer service
Experience within an electrical, air conditioning, trade or service-based business
ServiceM8 experience
Xero experience
Familiarity with AI tools such as ChatGPT or similar software
If you have the right attitude, willingness to learn and a genuine desire to contribute to a growing business, we encourage you to apply even if you don't tick every box.
What We Offer
Supportive and friendly team culture
Ongoing training and development
Opportunity for career growth
Variety in your day-to-day work
Staff appreciation initiatives and team events
A workplace that genuinely values its people
#J-*****-Ljbffr

📌 Administration (Gold Coast)
🏢 T42 Electrical
📍 Gold Coast