POSITION DESCRIPTION
Position Title
Chef

Trade Cook
Location
Albury - Dellacourt Facility
Status
PPT - 38hr/wk. Temporary Contract
Reporting to
Hotel Services Manager
Last Reviewed
April ****
Lutheran Aged Care - Overview
Lutheran Aged Care (LAC) Albury is a significant service organisation providing a range of aged care services across a number of facilities and the community designed to meet customer needs. LAC is an independently run, not for Profit Company primarily funded by the Commonwealth. The organisation has a business structure incorporating the Lutheran Church of Australia (NSW district), the Board of Governance and Chief Executive Officer/Managing Director. Reporting to this structure is Administration & Finance, Hotel Services, Property & Maintenance, Pemberton View and Nicholson Park Retirement Villages, Support Services (including pastoral care and volunteer coordination), Community Care, Dellacourt, Yallaroo and Emily Gardens locations. LAC employs approximately 300 staff (including casuals) comprising nursing, personal care, maintenance, management and administrative staff.
Role Objective
The Chef is responsible for the production of excellent quality and well presented food across all production kitchens in the organisation; (Dellacourt, Yallaroo and Emily Gardens) and for innovation in menus and food production and presentation for celebratory events. The Chef must manage and cultivate food services staff in their understanding and knowledge of food production and presentation and customer service as it applies to the service of food. The Chef works in support of and liaison with the Hotel Services Manager and Catering Officer.
Key Result Areas & Responsibilities
Leadership
Lead food services kitchen teams in the execution of their activities on a daily basis across Dellacourt and Yallaroo sites such that a consistent quality standard of food and presentation is achieved.
Ensure observance of recorded resident diets and preferences
Provide day to day performance feedback to staff and identify areas for improvement; support and coach staff in their development.
In conjunction with the Hotel Services Manager and Catering Officer, participate in annual Performance Reviews for staff in line with LAC Policy.




Participate in the development and implementation of Food Services operational plans and change management projects for Dellacourt and Yallaroo sites.
Provide the Hotel Service Manager information that assists with rostering and replacement of staff, and participate in these tasks as required.
In conjunction with Hotel Services Manager, Catering Officer and Human Resources Manager, resolve staff issues in line with WHS, bullying, harassment and equal employment best practice.
Consult Human Resources Manager and Hotel Services Manager regarding employment issues or the application of employment conditions.
Liaise with Hotel Services Manager and Staff Development Manager to coordinate training and development activities of staff.
Service Delivery
Coordinate (and ensure that all production kitchen activities are effectively coordinated) including meal service; perform hands on preparation of meals in line with menus as required to support staff.
Coordinate and ensure quality control points for plating and presentation of food
Deliver a high quality, cost effective food and beverage service to all customers of LAC in accordance with dietary, statutory and best practice guidelines.
Oversee the coordination of the food production and service of food for celebratory events and participate in preparation; ensure advanced planning of staff and supplies to meet event expectations to a high standard.
In conjunction with Hotel Services Manager and Catering Officer, regularly review supplier arrangements in line with business needs.
Compliance
Maintain knowledge of aged care industry standards for Food Services.
Perform regular checks of Food Services activities and document outcomes in line with accreditation, food safety plans and statutory requirements.
Ensure ongoing achievement of triple A Food Authority rating through continuous improvement initiatives,



quality and resident surveys.
Ensure the ongoing competency of staff in line with food handling requirements and accredited training standards.
Work Health & Safety
Take reasonable care for his / her own WHS ensuring that actions or omissions do not adversely affect the WHS of others in the workplace.
Manage and ensure the Work Health and Safety of all staff, residents, visitors, volunteers and work experience participants.
Understand the operations and general hazards / risks in the workplace and monitor performance regarding incidents, hazards and risks.
Ensure mechanisms exist for consultation with staff regarding WHS issues.
Consult with staff and take into account their opinions prior to making a WHS related decision.
Control the work environment and take immediate action to eliminate risks and rectify any unsafe situations or acts.
Participate with the Hotel Services Manager to establish a WHS plan and monitor for the relevant unit.
Lead by an example and provide visible commitment to WHS and procedures.
Contribute to the ongoing development of WHS procedures.
Monitor staff compliance and attend specific WHS meetings, training sessions and related events relevant to the unit.
Ensure that staff work within their capacity, experience and training.
Ensure that the Hotel Service Manager has the required information with which to conduct incident investigations and provide improvement recommendations as required
Immediately advise the Hotel Services Manager and Human Resources Manager of staff injuries, responsible incidents and other incidents.
Support injured staff working under return-to-work programs.
Maintain equipment safety through recognised maintenance systems.
Communication
Develop and maintain effective and regular communication with the Hotel Services Manager and Catering Officer
Develop and maintain effective communication and relationships with food services staff and supervisors
Develop productive relationships with residents as they meet in the dining rooms and for special events, as may be required
Apprise the Hotel Services Manager of any changes, issues or concerns regarding product...
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