The Benefits
Diverse role where no two days are the same
Prospect to build strong relationships with retailers, customers and the local community
Variety across customer service, administration and centre operations, with exposure to marketing activities
Supportive and collaborative team setting
The Client
Our client is a respected retail property owner and manager with a strong presence across Western Australia. Known for creating welcoming shopping environments and building strong community connections. Based in the northern suburbs, some travel will be required to another asset.
The Position
Reporting to the Centre Manager:
Deliver professional, timely and efficient customer service via centre management desk, phone, email and social media platforms
Assist customers with enquiries and feedback
Attend tenant meetings with the Centre Manager
Assist with welcoming and embedding new tenants




Undertake daily administrative tasks
Raise and manage purchase orders, ensure timely receipt of invoices
Assist with collation of centre and tenant related information and marketing content for internal and external communications
Coordinate effective marketing communications & review the scheduled social media posts for each centre
The Criteria
Customer service experience in retail, hospitality or guest services
Excellent communication and interpersonal skills
Ability to manage multiple tasks in a busy environment
Intermediate skill level with Microsoft 365
Ability to update and schedule in social media posts
CANVA experience
Creative thinker with a practical, hands‐on approach to marketing tasks
#J-*****-Ljbffr

📌 Centre Administrator (Geelong)
🏢 Gough Recruitment
📍 Geelong