About us
Enable Opportunities is a disability support organisation based in Alice Springs looking for someone with experience in management and case coordination who value continuity of support. We have a person-centred approach, and our focus is to match our participants with support workers who they will be able to form a great relationship with to achieve their goals.
Successful applicants will require team management experience along with solid proficiency of documentation and reporting skills.
We value our employees and understand the importance of a good work/life balance therefore, we work closely with our staff to ensure they are happy within the workplace.
About this role
The Case Coordinator will support the team in achieving set targets and meeting organisational and department goals. The Case Coordinator will focus on supporting the Team Leaders and maintaining strong relationships with participants, their families, and key stakeholders to ensure best practice services align with individual goals and plans. This role also includes management and development of staff, administrative duties including service agreements, medication system oversight, critical incident reporting and formal supervision.
Salary: SCHADS Award Level 4 - Pay Point 1 or *****/hour
Main Duties & Performance Goals
Oversee and implement Individual plans with a person-centred approach
Assist in the intake and induction of new participants
Manage and monitor staff, including behaviour plans and incident reporting
Build relationships with stakeholders for positive participant outcomes
Attend relevant NDIS and specialist appointments
Review participant profiles and introduce new activities
Facilitate communication and advocate for participants' needs
Supervise and manage Team Leaders




Provide training and mentoring to Team Leaders
Monitor and document the success of IPP goal implementation
Report issues and risks to the General Manager
Review medication administration and ensure accurate recording
Oversee medication charts and manage changes in CTARS
Ensure workplace health and safety, report incidents, and adhere to safe work practices
Maintain documentation, reporting, and safeguarding requirements
Protect the privacy and confidentiality of all participants, staff, and organisation
Include working a rotating roster for the "On Call" service
Maintain appropriate professional boundaries at all times
Qualifications & Experience
At least Certificate IV in Individual Support or equivalent required
NDIS Worker Screening and NDIS Worker Orientation Module
Current First aid & CPR
Current NDIS Worker Screening Check
Current national police check (or willing to obtain)
Valid NT Driver licence
Evidence of right to work in Australia
Experience with any of the following will be highly regarded - case coordination and the ability to develop, implement, monitor and evaluate programs for people with disabilities.
Experience in working with Indigenous Australians and people from culturally and linguistically diverse backgrounds.
Well-developed written and oral communication skills, particularly an ability to communicate effectively with a wide range of individuals and organizations.
Apply directly through this link:

Job Type: Full-time
Pay: From $***** per hour
Licence/Certification:
NDIS Worker Screening Check (Required)
First Aid & CPR Certificate (Required)
NT Driver's Licence (Required)
Ochre Card (Required)
NT National Police Certificate (Required)
Certificate IV in Individual Support or equivalent? (Required)
Work Authorisation:
Australia (Required)
Work Location: In person

📌 Female Case Coordinator (Alice Springs)
🏢 Enable Opportunities
📍 Alice Springs