Grubers Beckett Chartered Accountants is seeking an organised and professional Administration Assistant / Office Administrator to join our Cairns office.
This is a varied client-facing role providing administrative support to our accountants, directors and broader team. The successful applicant will assist with the day-to-day operation of the office, client communications, document management and general administration.
We are open to applicants with different levels of experience, including experienced office administrators and candidates seeking to develop their career within a professional services environment.
Key responsibilities
Your responsibilities may include:
Answering and directing incoming telephone calls
Greeting clients and managing the reception area
Scheduling appointments and maintaining staff calendars
Responding to general client enquiries
Preparing client correspondence, letters and emails
Collating, formatting and sending financial statements and taxation documents
Managing electronic signing and document return processes
Maintaining client records and updating internal databases
Scanning, filing and managing electronic documents
Lodging documents through relevant online portals
Assisting with new client onboarding and identification requirements
Monitoring outstanding information and following up clients
Processing incoming and outgoing mail
Preparing meeting rooms and assisting with client appointments
Ordering office supplies and coordinating office services
Assisting with debtor follow-up and general invoicing administration
Providing administrative support to accountants, managers and directors
Helping maintain workflow schedules and compliance deadlines
Completing other general office administration duties as required
About you
The ideal applicant will have:
Previous experience in administration, reception,



customer service or office support
Strong organisational and time-management skills
Excellent attention to detail
Professional written and verbal communication skills
A friendly and confident manner when dealing with clients
The ability to manage multiple priorities and meet deadlines
Strong computer and data-entry skills
The ability to maintain confidentiality and handle sensitive information
A proactive approach and willingness to assist other team members
The ability to work both independently and as part of a team
Australian working rights
Experience in an accounting, legal, financial services or other professional office will be highly regarded but is not essential.
Software experience
Experience with any of the following will be viewed favourably:
Microsoft Outlook, Word and Excel
Xero Practice Manager
Xero
FYI
Adobe Acrobat
Electronic document-signing platforms
Client relationship management systems
Australian Taxation Office online services
Training will be provided in the firm's internal systems and procedures.
What we offer
A permanent full-time position
A varied role within a professional accounting firm
Ongoing training and support
A friendly and approachable team setting
Exposure to a broad range of clients and industries
Opportunities to develop additional responsibilities
A stable, long-term career opportunity
Salary package based on experience and capabilities
A professional office environment in Cairns
About Grubers Beckett
Grubers Beckett Chartered Accountants is an established accounting firm providing taxation, accounting, business advisory and structuring services to individuals and businesses across a broad range of industries.
We focus on developing long-term client relationships and providing practical, proactive advice. Our administration team plays an important role in supporting our clients and ensuring the efficient operation of the firm.

📌 Administration Assistant / Office Administrator (Queensland)
🏢 Grubers Beckett Chartered Accountants
📍 Queensland