Job Description
Vodafone Business is on a mission to empower Australian organisations with cutting-edge connectivity, mobility, and digital solutions. As a Business Development Representative, you'll be at the forefront of driving market share growth by identifying high-intent opportunities, engaging SMB decision-makers through modern outreach channels, and delivering tailored solutions that solve real business challenges.
Job Description
Vodafone Business is on a mission to empower Australian organisations with cutting-edge connectivity, mobility, and digital solutions. As a Business Development Representative, you'll be at the forefront of driving market share growth by identifying high-intent opportunities, engaging SMB decision-makers through modern outreach channels, and delivering tailored solutions that solve real business challenges.This role suits someone who thrives in a digital-first sales environment, embraces data-driven decision-making, and is passionate about helping SMBs navigate transformation through technology.
Responsibilities
Proactively engage SMB prospects through multi-channel outreach including LinkedIn, personalised video messaging, focusing on strategic outbound calling, and AI-assisted email sequencing.
Identify and qualify new business opportunities via Outbound Cold Calling & Teams Meetings, understand customer needs, position Vodafone Business solutions effectively, and closing the sale
Capture enriched customer data (decision-maker details, current provider, contract dates, intent signals, marketing consent).
Collaborate with Team Leaders, Marketing, and Account Managers to ensure continual build of pipeline and progression of opportunities. Maintaining accurate records of calls, interactions, and outcomes in CRM systems.




Collaborate with marketing to co-create and execute targeted campaigns, including webinars, digital events, and content-led engagement.
Stay current on Vodafone product offerings, competitor activity, and industry trends.
Strict adherence to Telecommunications Consumer Protections (TCP) Code and consistently demonstrate alignment with TPG Telecom's core values
Handle objections and provide clear, persuasive responses.
Meet and exceed daily, weekly, and monthly sales targets.
Provide feedback on customer trends and market insights to improve sales strategies.
What You'll Bring
Proven experience in acquisition-based B2B sales roles, with a robust track record of delivering results and meeting or exceeding targets
2–4 years of experience in business development sales (telecommunications or tech preferred)
Strong communication skills, resilience, and a passion for engaging SMB decision-makers.
Self-motivated with a proactive approach to problem-solving
Understanding of SMB buying behaviours in Australia including budget cycles and procurement processes
Ability to interpret intent signals and behavioural data to personalise outreach
Familiarity with virtual selling environments including video calls and asynchronous communication
Comfortable working with targets and KPIs
Experience using CRM tools (e.g., Salesforce)[LH1.1]
A team player with a growth mindset and a passion for customer success
Why Join Vodafone Business?




Be part of a purpose-driven brand transforming how businesses connect and grow
Access to ongoing training, mentorship, and career development
Competitive salary and performance-based incentives
Work with innovative products in a fast-evolving industry
What's in it for you?
Flexible hybrid way of working (from home and office)
'Stay Connected Mobile' – Access to a free mobile plan
'Stay Connected NBN' – Access to a free, high‐speed NBN plan (up to 500 Mbps)
'Your Leave' - an additional 4 days of leave to be used whenever you like - every year
Access to TPG Learning Hub platform and internal development opportunities
Access to Corporate Partner Discounts
Don't meet every single requirement? That's OK! At TPG Telecom, we're all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. Learn more about life at TPG Telecom here.
TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.
About Us
Vodafone is one of Australia's most recognised mobile brands, known for bold thinking and putting customers first. As part of TPG Telecom, Vodafone combines global brand strength with local expertise delivering great value, innovative products and standout customer experiences. We celebrate individuality and encourage our people to challenge the norm and think differently.
About The Team
This team partners with businesses, government and wholesale customers to deliver secure, reliable and scalable connectivity solutions. We support critical infrastructure and services across Australia, helping organisations operate, grow and innovate.
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📌 Outbound Telesales Representative (Sydney)
🏢 Tpg Telecom
📍 Sydney