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Excellent things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
RACV City Club has been awarded Club of the Year numerous times, ranking it amongst the world's finest clubs. Featuring restaurants, accommodation, a fitness centre, spa, pool and conference facilities. The RACV City Club is a social, leisure and business hub designed to cater for the needs of all members.
About the Opportunity
The Housekeeping Supervisor is responsible for supporting the successful operation of the Housekeeping department. This includes adherence to all processes, safety requirements, productivity targets, quality standards, standard operating procedures, cleaning methods and the health of the team.
This could be just the right role for you?
The role is focused on ensuring that the daily requirements of the Housekeeping and Public Area teams are delivered to a consistently high standard and that the appropriate level of service to members, guests and visitors is maintained. Key responsibilities will include:
Supervise the Housekeepingand Public Area teams and resources in the most efficient and effective manner to meet daily plans, business objectives and customer requirements
Provide effective 'hands on' leadership to individuals through the creation of a safe, team orientated, challenging and motivating work environment to deliver high quality member services that provide value and benefit
Oversee the day-to-day operations and direct the Housekeepingand Public Area teams to carry out the required daily duties
Assist in the recruitment and selection of staff for the housekeeping department




Respond to daily issues and changing demands in conjunction with the Housekeeping Leadership Team
What you'll need to be successful
Availability across a 7-day rotating roster, and flexibility to work weekdays, weekends, evenings & public holidays
Leadership or management experience ina hotel/resort environment
Experience using MS Office Suite
Exceptional verbal and written communication skills
Plan and prioritise tasks effectively
Experience in staff recruitment, training, appraisal, counselling and development.
Ability to lead by example, encourage teamwork and motivate a team
Confident decision making and conflict resolution skills
Full working rights in Australia
We are Offering
Competitive Salary+ Penalties evenings, weekends & public holidays
Discounts on RACV products & resorts
Parking onsite at a discounted rate
Monthly employee reward and recognition program
Ongoing training and career development
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in theJob Task Analysis - Housekeepingand whether any reasonable adjustments may be required.
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📌 Housekeeping Supervisor (Melbourne)
🏢 RACV
📍 Melbourne