Company Description
Embark on a journey of luxury and excellence with Sydney's iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the
French Zest
and Sofitel luxury.
We are currently undergoing a complete transformation and enhancing all the hotel facilities to continue delivering an outstanding luxury service to our guests. Scheduled to complete the changes in Spring ****, the hotel will provide an all-encompassing experience where entertainment, leisure, dinning, conferencing and unparalleled hospitality will converge seamlessly, transcending traditional hotel boundaries.
We're setting new standards in the Australian hospitality scene and we are seeking for talented Ambassadors to help craft a unique experience where luxury reaches new heights. Apply now and be part of the
"Rebirth of a Sydney Icon"
with us!
Job Description
As our Chief Concierge's 2IC, you will be assisting in managing our Concierge team across Hotel operations. You will be:
Assisting in efficiently managing the Concierge team ensuring the highest standards of luxury service are consistently delivered.
Leading by example in assisting guests with queries and providing recommendations. You will be knowledgeable on
What's On
in Sydney and be able to provide assistance with dining experiences, tickets to a show, attraction to see or transportation.
Fostering a consistent and guest-centric culture within the team to be able to deliver a guest experience like no other in line with our luxury brand standards.
Motivating and mentoring the team supporting their career growth.




Learning from our experienced Chief Concierge and Hotel leadership team.
Qualifications
To be successful in this newly created role, you will have:
A passion for hospitality and delivering exceptional guest experiences
Experience in a luxury hotel environment or luxury service role
The demonstrated ability to provide exceptional service exceeding expectations
Strong organisational skills and ability to effectively manage priorities
Demonstrated versatility in responding to guest requests and situations
Proven team management experience
The desire to continue your own learning & growth as we work together to achieve goals
Additional Information
In addition to joining a fun, team-oriented and fast-paced environment, we offer industry leading rewards such as;
Collaborative and supportive environment.
Industry benefits from Day 1 including exclusive
discounts on accommodation, dining, bars and more in over 100 countries
with Accor Hotels and our partners.
Progressive leave policies
including 10 weeks parental leave.
Complimentary dry cleaning & discounted city parking.
We are an
inclusive company
, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Most importantly -
learn from industry experts
with opportunities for development. We genuinely care about your success and want to
help you grow
!
Please note, you will require full working rights in Australia to be eligible for this position.

📌 Assistant Chief Concierge (Sydney)
🏢 AccorHotel
📍 Sydney