Location:
Sydney CBD
Our client is an established, technology-driven organisation with a clear vision, purpose, and sharp commercial strategy. Despite its relatively small headcount, the company has a strong presence across Australia and internationally.
Role Overview
As the People & Culture Manager / Head of People & Culture, you will play a key role on the senior leadership team, reporting directly to the CEO. You will oversee the full employee lifecycle for a workforce of approximately 65 local employees and an additional 65 international team members engaged via a partner organisation. The role is supported by HR administration and is responsible for driving initiatives across talent acquisition, development, employee experience, and organisational culture.
Key Responsibilities
Develop and execute a comprehensive people strategy that drives business performance and employee engagement.
Lead talent acquisition, succession planning, and organisational design to attract and retain high-calibre talent.
Manage reward and recognition programs, onboarding, employee experience, and performance management to promote a high-performing culture.
Act as a strategic advisor to senior leadership, offering guidance on all aspects of people management and workforce development.
Ensure compliance with industrial relations, employee relations, work health & safety, privacy, and other relevant regulations and policies.
Lead change initiatives including policy development, organisational restructuring, hybrid/multi-timezone working models, and capability-building programs.
What Youll Need to Succeed




Tertiary qualifications in Human Resources, Business, or a related field.
Proven experience as a senior HR generalist, ideally within a small to medium-sized enterprise.
Strong understanding of modern awards and employment legislation, with a track record in resolving ER/IR matters.
Excellent communication and stakeholder management skills, with the ability to influence across all levels.
Highly organised, proactive, and results-driven with strong multitasking abilities.
A pragmatic, solutions-focused mindset with the initiative to independently source answers and best practices.
Capable of balancing strategic planning with hands-on operational execution.
A strong commercial mindset, contributing to business discussions and leadership decisions.
A trusted partner to the CEO, offering coaching and strategic insight.
Whats On Offer
Autonomy and accountability in a lean, low-hierarchy culture.
A hands-on, fast-paced environment suited to those ready to roll up their sleeves.
Leadership that values HR as a strategic, value-adding function.
A passionate, purpose-driven team that thrives in both high-pressure moments and long-term development.
An opportunity to support the next phase of growth, transformation, and operational excellence.
Exposure to a diverse range of functions including engineering, contact centre, marketing, finance, frontline operations, and network infrastructure.
Access to board, founder, and investor stakeholders.
The chance to contribute to a nationally recognised, quick-growing organisation delivering essential services across major cities

📌 Head Of Human Resources (Sydney)
🏢 Capability Hr
📍 Sydney