HVAC Technicial Support Technician | Use Your Trade Skills in an Office Setting
A Career Change That Keeps You in the Industry
Looking for a role that lets you use your technical experience without spending every day on the tools?
This chance allows experienced HVAC and Refrigeration Technicians to transition into a customer support role where your industry knowledge becomes your greatest asset.
You'll join an international HVAC business known for innovative products, excellent training and genuine career development.
Your Role You'll become the technical point of contact for customers and contractors, assisting with product enquiries, troubleshooting and service coordination.
Whether it's helping diagnose an issue over the phone or supporting warranty claims, your experience will help customers get the best outcomes.
Key Duties
Technical product support
Troubleshooting HVAC systems
Warranty administration
Coordinating service jobs
Preparing reports




Updating technical documentation
Supporting continuous improvement initiatives
What We're Looking For
HVAC or Refrigeration trade background
Excellent communication skills
Strong technical knowledge
Confident using computers
Positive attitude
Passion for customer service
What's On Offer
Office-based career
Hybrid flexibility after probation
Ongoing development
Work-life balance
Established global business
Friendly and supportive team
Long-term career pathway
Please note that successful applicants will be required to complete a medical assessment and police check prior to commencing employment
Additional information
Technical product support
Troubleshooting HVAC systems
Updating technical documentation
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📌 Hvac Technicial Support Technician | Trade Skills In An Office Setting (Adelaide)
🏢 Katz Recruitment
📍 Adelaide