Company Description
Looking for a career where you can truly make a difference? Join a team that's dedicated to empowering individuals to regain their independence and reach their full potential.
We don't just support our clients—we invest in our team, providing opportunities for professional growth, career progression, and overall well-being. If you're committed to delivering exceptional care and want to grow in a workplace that values your success, we'd love to have you on board
Job Description
As an Injury Management Specialist, you will be instrumental in supporting the recovery and rehabilitation of workers from some of our largest clients. Leveraging your industry expertise and strong professional presence, you will provide specialised services and implement strategic initiatives to achieve the best possible health and return-to-work outcomes
As a valued team member, your responsibilities will include:
Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
Implement services as per Customer SLAs
Coach team members to undertake work in accordance with customer requirements
Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
Represent Kairros at public forums and on various committees as required
Qualifications
What you'll bring to the role:
Qualifications and relevant professional registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Chiropractor, Psychology or Rehabilitation Counselling (AHPRA, ESSA, ASORC, RCAA)
2+ years occupational rehabilitation industry experience and ability to strategically manage of a portfolio
Specialist knowledge and skillset with a solid reputation and profile within the industry




An inclusive and integrative attitude towards engaging with the many diverse cultural groups that make up the society in which we live and work
Customer service orientation with experience managing customer service agreements
Demonstrated ability to independently generate referrals and build portfolio
Strong communication and interpersonal skills with experience training, coaching and developing others
Willingness to travel (car and license essential)
Additional Information
What we offer you:
At Kairros you will be part of a uniquely trained and experienced team, all our members undergo significant cultural awareness training to support them to support our clients, to achieve equitable recovery for all.
What makes Kairros a great place to work is:
Guaranteed flexible working arrangements
Tailored incentive program
Financial benefits – including incentive bonus scheme, novated lease, referral bonuses, corporate health programs & Fitness Passport
Advancement of your career through career development
Relocation opportunities
The opportunity to impact growth of the business unit and to lead this growth
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You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.

📌 Injury Management Specialist (Australia)
🏢 Medhealth
📍 Australia