We are seeking an experienced
Endpoint Management Systems Engineer (SCCM and Intune SME)
to design, deploy, configure, maintain, and support the organization's endpoint management infrastructure. This role involves leveraging tools such as
Microsoft Endpoint Configuration Manager (SCCM)
and
Microsoft Intune
to ensure secure, efficient, and compliant operation of all desktop and mobile devices across the enterprise.
Key Responsibilities
1. Tool Administration
Administer and maintain endpoint management solutions, primarily
SCCM
and
Intune
.
Ensure high availability, scalability, and security of endpoint management platforms.
2. Software Deployment & Packaging
Package, test, and deploy software applications and updates across the organization.
Ensure compatibility, reliability, and compliance with licensing and security policies.
3. Patch Management
Schedule and monitor timely deployment of OS and third-party patches.
Maintain compliance and security posture across all endpoints.
4. Operating System Deployment (OSD) & Imaging
Develop and maintain standardized desktop images and task sequences using
SCCM
(and MDT/WDS if required).
5. Incident & Problem Resolution
Provide
Level 2/3 technical support
for endpoint-related incidents and service requests.




Troubleshoot complex issues within agreed SLAs.
6. Monitoring & Reporting
Monitor system health, performance, and compliance status.
Generate reports on deployment success, patching status, and asset inventory.
7. Scripting & Automation
Utilize
PowerShell
and other scripting languages to automate routine tasks.
Improve operational efficiency through automation of deployments and configurations.
Maintain comprehensive documentation of configurations, processes, and SOPs.
Collaborate with cross-functional IT teams (security, networking, service desk).
9. Security & Compliance
Ensure endpoint configurations adhere to internal IT policies and regulatory standards.
Integrate antivirus and baseline security configurations across managed devices.
Required Skills
Solid expertise in
Microsoft SCCM
and
Microsoft Intune
.
Experience with OS deployment, patch management, and software packaging.
Proficiency in
PowerShell scripting
for automation.
Knowledge of compliance frameworks and security best practices.
Familiarity with additional endpoint management tools (Nanoheal, IBM BigFix, ManageEngine, Zenworks) is a plus.
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