Join one of Australia's leading trade and tool retailers.
Sydney Tools is continuing to grow, and we're looking for motivated, customer-focused Retail Sales Specialists to join our team.
With multiple opportunities available across metropolitan Sydney and selected regional NSW locations, now is a great time to build your career with one of Australia's fastest-growing retail businesses.
If you enjoy helping customers, building relationships, and working in a fast-paced retail environment where no two days are the same, we'd love to hear from you.
Why Join Sydney Tools?
Competitive salary (negotiable based on experience)
Multiple vacancies across Sydney and selected regional NSW locations
Stable, full-time position with regular rostered hours
Genuine career progression within a rapidly expanding national business
Ongoing product training and professional development
Work with industry-leading brands and products trusted by Australia's tradespeople
About the Role
As a Retail Sales Specialist, you'll be the face of Sydney Tools, delivering outstanding customer service while helping customers find the right solutions for their needs.
You'll build lasting customer relationships, achieve sales targets, maintain exceptional product knowledge, and contribute to a well-presented,



high-performing store.
What You'll Be Doing
Deliver exceptional customer service and expert product advice
Drive sales through solution-based selling, upselling and cross-selling
Build strong relationships that encourage repeat business
Maintain merchandising standards and store presentation
Support promotional campaigns and in-store displays
Continuously develop your product knowledge through training
Contribute to a positive team culture while following company and WHS procedures
About You
You'll be someone who enjoys working with people and thrives in a retail sales environment. Ideally you'll have:
Previous retail sales or customer service experience
Strong communication and relationship-building skills
A proactive, positive attitude with a genuine passion for helping customers
The ability to work in a fast-paced workplace
Good attention to detail and strong organisational skills
An interest in tools, hardware or trade products (or the willingness to learn)
Ready to Build Your Career?
If you're looking for more than just another retail job and want to join a business that invests in its people, we'd love to hear from you.
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📌 Sales Specialist (Sydney)
🏢 Sydney Tools
📍 Sydney