Make a lasting impact in a values-driven organisation supporting diverse communities
based in Birkdale and servicing mainly the South Coast, West Moreton and Caboolture
MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection.
With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you'll join a compassionate, dedicated group of people working to deliver real impact every day.
The Role
The Volunteer Coordinator is responsible for the effective coordination and delivery of MiCare's visiting volunteer programs. The role focuses on reducing social isolation for older people, particularly those from culturally and linguistically diverse (CALD) backgrounds, by recruiting, onboarding, supporting and matching volunteer visitors.
The position ensures program compliance, achievement of key performance indicators, and delivery of high-quality, culturally appropriate services aligned with MiCare values of Trust, Empowerment, Flexibility, Harmony and Empathy.
Key Result Areas
Program coordination and delivery of visiting volunteer programs
Volunteer recruitment, onboarding and support
Client engagement and matching
Stakeholder engagement and community partnerships
Compliance, reporting and continuous improvement
What We're Looking For
Qualifications
Tertiary qualification in Community Services, Social Work or a related discipline (or equivalent experience in volunteer coordination)
Experience




Experience in coordinating volunteer programs or similar community-based initiatives
Experience working in aged care, community services or migrant services
Experience managing programs with KPIs, reporting requirements and stakeholder engagement
Essential Skills
Strong interpersonal and communication skills
Ability to build relationships with diverse communities
Highly organised with the ability to manage competing priorities
Demonstrated problem-solving capability and initiative
Strong administrative and computer skills
Ability to work in a culturally sensitive manner within an ethno-specific environment
A preparedness to work to the 10 principles of the Eden Alternative philosophy
Self-motivated with a flexible, caring and patient attitude
Why MiCare?
Save on tax with generous salary packaging benefits
— novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.
Enjoy exclusive perks via our employee wellness portal
— access to amazing discounts on everyday items.
Achieve true work life balance
— hybrid working between home and the office
Act as a change agent
— drive real transformation in a purpose-led organisation.
Be part of a multicultural, values-led team
making a real difference in the community.
Grow with us
— access professional development in a supportive, collaborative environment.
To be considered for this role you must be an Australian or Current Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check and Working with Children Check (Blue card).
Applications close
5:00am, 5 August ****.
MiCare is handling this recruitment independently and is not engaging agency support at this stage.
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📌 Volunteer Coordinator (Gold Coast)
🏢 MiCare Sdn Bhd
📍 Gold Coast