Attractive Salary of up to $78,000 + Super
Career Progression Opportunities
Training and Development Assistance
Supportive and Collaborative Team Environment
About the Company:
people2people are excited to be collaborating with a global leader in medical technology and innovation, specializing in advanced solutions for orthopedic care and rehabilitation. Known for its cutting-edge products and commitment to improving patient outcomes, this company is dedicated to driving positive change in the healthcare industry.
About the Role:
Process all customer requests for product-to-product information in an efficient and timely manner.
Maintain professional, supportive internal and external customer relationships.
Efficiently replenish all consignment sites around the country with the appropriate implants.
Ensure all loan set equipment is correctly checked and prepared on dispatch and receipt.
Maintain a working setting which is organized and functions to meet the state occupational health and safety standards, law, and regulations.
Ensure all business activities and functions comply with the Business Systems manual process.
Notify the Loan Set Manager of any situation affecting the ability of the company to supply any loan set equipment to a customer.
Ensure Loan Set replacement implants are lot tracked.
Stock take process.
Routine checking, maintenance and repair of all loan set instruments and equipment.
Provide after hours on-call customer support as required.
ABOUT YOU:
To be successful in this role, you will:
Previous experience in a Customer Service role.
Strong attention to detail.
Previous experience in a fast paced, warehousing role (desirable, not essential).




Computer literate (MS Office).
Possess high level of attention to detail.
Solid time management skills.
Be reliable and focused.
Possess a customer service ethos and orientation.
Great communication skills.
A desire and willingness to learn.
Be able to work well under pressure and meet tight deadlines.
Ability to work independently.
What's in it for you:
Attractive Salary of up to $78,000 + Super
On Call Allowance
Free Parking On-site
Collaborative team
Ongoing training, support and upskilling
If you believe you have the right skills and experience for this position or know of anyone who does, please do not hesitate to get in contact with Ash Singh for a confidential discussion on
************
.
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the **** Outstanding Large Agency, **** Excellence in Candidate Care and **** Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

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