Purpose
Rugby Australia, the governing body of rugby union in Australia, is looking for an experienced Ticketing Coordinator to assist with delivering Rugby Australia's ticketing program for the Wallabies and Wallaroos.
Key Accountabilities
Liaise with venues and ticket agents to assist with delivering ticket event builds
Collate ticketing requirements from internal departments and external stakeholders
Transact, print and distribute allocations
Answer enquiries from internal and external stakeholders
Produce venue maps and CADs for distribution to stakeholders
Assist with coordinating marketing requirements with Rugby Australia's marketing and ticketing agents
Manage the Ticketing Services inbox and ensure that emails are answered within 48 hours
Assist with game day ticketing operations including box office management, staffing and ticketing agent liaison when it is required
Assist with developing current programs (when it is required) and initiatives to increase ticketing revenue
Assist with managing release backs from various constituents, i.e. hospitality, partners, travel and other departments
Provide general administrative support




Provide sales and match reports when they are required
Generate and distribute ticket order forms to Rugby Australia's constituents
Coordinate the payment of invoices and purchase orders
Assist with coordinating any travel bookings, meetings, agendas and minutes
Maintain the ticketing team's filing systems
Capabilities, Experience & Qualification Requirements
Appropriate tertiary degree or relevant experience
Experience managing event ticketing at multiple stadiums
Previous people management experience with a demonstrated ability to maintain relationships with a diverse group of stakeholders
Previous experience managing a financial budget
Ideally some knowledge of the Arctics and Ticketek (aspect) systems
Excellent organisational skills
Available to travel for domestic game days and when it is required
Ability to resolve sensitive issues internally and externally at all levels
Process driven with a superior attention to detail
Self-starter with a proactive attitude
Please apply by emailing your cover letter and CV to
[email protected]
by January 5, ****.

📌 Ticketing Coordinator (Sydney)
🏢 Rugby Australia
📍 Sydney