About the role
Edge Fresh is seeking an experienced Retail Manager (General) to lead and manage operations at our Perth store location. This is a full-time position based in Perth WA ****. As Retail Manager, you will be responsible for overseeing all aspects of store operations, driving sales performance, and ensuring an exceptional customer experience. This role is pivotal to the success of our store and plays a crucial part in achieving the company's commercial objectives and delivering outstanding service to our customers.
What you'll be doing
Managing daily store operations, including opening and closing procedures, inventory management, and cash handling
Leading, motivating and developing a team of retail staff to deliver excellent customer service and meet performance targets
Driving sales performance through effective merchandising, promotional strategies and customer engagement
Monitoring stock levels, coordinating deliveries and maintaining accurate inventory records
Ensuring compliance with health and safety regulations, company policies and procedures
Managing budgets and controlling costs to maximise profitability
Resolving customer complaints and issues in a professional and timely manner
Training and coaching team members to enhance their skills and performance
Preparing reports on sales, staffing and operational metrics for senior management
Maintaining visual merchandising standards and ensuring the store environment is clean, welcoming and well-organised
What we're looking for
Proven experience in retail management or a similar supervisory role within a busy retail environment
Strong leadership and people management skills with the ability to motivate and develop team members
Excellent customer service orientation and the ability to maintain high service standards
Solid understanding of retail operations, including inventory management, stock control and merchandising
Proficiency with retail management systems and point-of-sale (POS) technology
Strong numerical and analytical skills with the ability to analyse sales data and manage budgets
Excellent communication and interpersonal skills at all levels
Ability to work flexible hours, including evenings and weekends as required
Knowledge of health and safety legislation relevant to retail environments
Ideally, experience in the fast-moving consumer goods (FMCG) or fresh produce sector would be advantageous
Availablility to work WEEKENDS
What we offer
Edge Fresh is committed to supporting the wellbeing and professional development of our employees. We offer competitive remuneration, opportunities for career progression within our growing business, and a supportive working environment where your contributions are valued. We provide staff benefits including discounts on products, flexible working arrangements where possible, and ongoing training and development opportunities to help you advance your career in retail management. We foster a collaborative culture where teamwork and excellence are recognised and rewarded.
About us
Edge Fresh is a agile retail business dedicated to delivering quality fresh produce and consumer products to our customers. We pride ourselves on our commitment to excellence, customer satisfaction and creating an engaging shopping experience. With a focus on quality, value and service, Edge Fresh has established itself as a trusted name in the retail and consumer products sector. We are looking for passionate professionals who share our values and are committed to driving success in a fast-paced retail environment.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a store manager?
How much notice are you required to give your current employer?
Do you have customer service experience?
Which of the following forklift licences do you have?
#J-*****-Ljbffr
📌 Retail Manager (General) (Perth)
🏢 @
📍 Perth