Our
Distribution Centre is the heart of our business and plays a pivotal role in ensuring we have the right products in-store at the right time. It also houses our e-commerce function ensuring
all of
our valued online customers receive their orders on time and in full, in our beautiful packaging. Our DC
team
are responsible for
the receiving, processing, picking &
packing
and dispatching of all our beauty-full products.
The Role You Could Play:
We are on the lookout for a dynamic and proactive Full Time
Customer Fulfilment Centre (CFC) Administrator
to work behind the scenes at our Distribution Centre (DC) on a
Day
Shift (
Monday – Thursday 6:30-2:30pm, Friday 6:30am-12:30pm
).
As the CFC Administrator you will ensure all online orders are processed and fulfilled in
an accurate
and
timely
manner, whilst delivering on quality control standards. It is a rapid-paced role that requires a proactive approach in addressing any procedural or stock issues that may
impact
the smooth running of the CFC business.
The main responsibilities of this position include, but are not limited to:
Ensure all orders are entered into Blue Yonder
in a timely manner
and fulfilled to company standards
Work with eCommerce team to maximise revenue including campaign
assistance
and promotions
Coordinate with AUSPOST/STARTRACK and other courier vendors to ensure
timely
delivery to our customers
Coordinate transferring of stock from DC for fulfilment of online orders
Customer service contact point for outstanding orders and discrepancies




What You Will Bring:
You will have 12-months experience in a warehouse environment or fulfilment role with a strong understanding of
computer based
fulfilment systems and online order systems. Our ideal candidate will also
demonstrate
the following:
Ability to work independently, efficiently and take initiative
Ability to lead and work within a team creating a positive work environment
Ability to learn and use warehouse management systems
Strong attention to detail
Customer service skills and the ability to translate this into the final product
Your Life At MECCA
Whilst we are singularly focused on our #CustomerFirst
mantra, we know that
wouldn
'
t
be possible without an incredible team that is guided by our MECCA values and motivated
each and every
day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!
Some of our other team member benefits include:
Professional development programs and first-class digitised learning offering
Health and well-being initiatives
Reward and recognition programs
Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
There are also so many other ways in which
you
'
ll
be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.
To learn more about life at MECCA Brands, follow us on LinkedIn at
MECCA Brands
or @lifeatmecca and for all current opportunities, visit

📌 Customer Fulfilment Centre (Cfc) Administrator - Day (Victoria)
🏢 Mecca
📍 Victoria