Full Time
: 1 year contract
Potential start
:1st week of August
Location
: Malaga, WA ****
Work from home 2 days per week (Tuesday & Friday after training)
One additional paid day off every month (12 extra days off a year)
Monday to Friday – no weekends
Finish by 3:00 pm or 3:30 pm every day
Termico Group is looking for a
Customer Service & Scheduling Officer
with strong coordination and interpersonal skills with the ability to liaise confidently with clients, effectively manage logistics and demonstrate high attention to details. This is a Monday to Friday position within our busy Insulation team, on a 12-month contract starting in
August ****.
The Termico Group
Termico Insulation Services and Eco Wool Insulation are part of the Termico Group of Companies, which is a proudly Western Australian‐owned organisation, established in
****
.
We specialise in a wide range of home and building services across WA and the Eastern States, including:
Pest Management
Bushfire Risk Assessments
Insulation Services
PV Solar Installations
Private Building Certification
With a team of over
100 employees
, Termico continues to be a trusted partner of choice for homeowners and builders alike.
Learn more about Termico Group of Companies at
/
The Position
As a Scheduler within the Insulation division, you will work with WA and Eastern States builders and suppliers.
The work is split between the states in a team of 3 .When working with our Eastern States sales consultants and clients, the working hours are
6:30am to 3pm
and WA is
7am to 3:30pm
. The successful candidate will need to have the flexibility to do both sets of hours.
Your Responsibilities
Answer incoming phone calls from supervisors & installers
Liaise with our sales consultants
Schedule jobs for pickup and delivery
Coordinate warehouse collections & logistics
Process orders and call‐ups accurately
Conduct stock checks and maintain inventory
Attend weekly meetings and prepare agenda & meeting minutes.




Resolve daily operational issues
Work effectively both in a team and independently
Your Benefits
You have the facility to work from home 2 days a week, Tuesday & Friday after training and can also avail 1 paid day off a month.
You Will Bring In
Solid computer literacy
Confident interpersonal skills
Ability to manage incoming calls from internal and external clients.
Resilience under pressure
Potential to prioritise with a proactive attitude
Experience in administration or similar role would be advantageous but not essential
Flexibility to work across both the rostered shifts
Termico Employee Reviews
Derrick M (Pest Control Technician
) - Management is approachable and the work is varied and rewarding. There's always room to grow if you're committed.
Louise (Bushfire Assessor) -
Termico is the first company where I've felt valued and heard. From the get go they offer a warm and supportive working environment who are willing to help accommodate any needs you might have. From training to schedules or health issues not once have I been met without a smile and help. They harbour a space that allows you to grow and provides a team you can rely on. In our current climate of workplaces, Termico stands proud above it all and shows what a company that cares can do.
Chandima (Estimator) –
Joining Termico wasn't just a career move—it was stepping into a workplace where people genuinely care. From day one, I felt welcomed and supported. The environment at Termico is friendly, collaborative, and built on mutual respect. As an Estimator, I'm constantly learning, refining my skills, and finding new ways to add value. My role goes beyond numbers—it's about building trust, optimizing performance, and contributing to each project's success. I'm proud of the work I do and to be part of a team committed to excellence.
Susan (Senior Customer Service Officer)
-"You're a name NOT a number - Your recognized for who you are & what you do - Termico are my Ozzie family true friends are made in a happy work place"
#J-*****-Ljbffr

📌 Customer Service – Insulation Division (1Year Contract) (Western Australia)
🏢 Termico Group of Companies
📍 Western Australia