Transform lives, every single day
Do you want a career that means more? At Anglicare Sydney, we bring the strength, the
support
and the strategy to make it happen.
For more than 160 years,
we've
served older people and communities with compassion,
dignity
and respect. Today, our Seniors Living teams continue this mission by delivering
person-centred
care and support that enables people to live independently and with purpose.
c
entred care and support that enables people to live independently and with
purpose.
As a
Care Service
s
Manager
,
you'll
be a key leader in our community care operations — shaping service delivery, developing
teams
and ensuring excellent outcomes for clients,
families
and advocates.
You'll
join a respectful, purpose
d
riven organisation where values guide everything we
do
.
Your Opportunity
Full time- Western Sydney Region
As the Care Service
s
Manager, you will lead the delivery of
high-quality
community care services across
the Western Sydney
region. With operational responsibility for care services and a multidisciplinary team,
you'll
ensure client needs are met through ethical, person
centred and compliant service delivery
,
q
uality community care services across
centred and compliant service delivery.
By leading engaged teams, optimising service performance and embedding Anglicare's
values,
you'll
support both service growth and exceptional client experiences.
With integrity,
resilience
and strong leadership capability, you will:
Lead, develop and support a multidisciplinary care team, including Case Managers, Care Coordinators and Care Team Leaders
Recruit,
coach
and develop staff to perform at their best, addressing performance matters when
Drive team engagement,
capability
and accountability through explicit expectations and KPI management




Ensure excellent customer experiences for clients,
families
and advocates through responsive, respectful service delivery
Oversee
day
to day
care operations, ensuring services are
timely
,
reliable
and aligned to individual client needs
t
o
day care operations, ensuring services are
timely
,
reliable
and aligned to individual client needs
.
Ensure compliance with Aged Care Quality Standards, legislation and Anglicare policies and procedures
Maintain
accurate
and
timely
documentation within Anglicare's CRM and associated systems
Manage budgets, optimise funding
utilisation
and support efficient service delivery
Manage complaints and feedback in line with policy and continuous improvement principles
Foster partnerships with internal clinical teams, pastoral care, support
services
and external stakeholders
Contribute to service improvement initiatives, audits,
reviews
and organisational projects
Promote Anglicare's Christian vision, values and culture through leadership and everyday practice
Support a strong safety culture by
complying with
WHS requirements and reporting hazards or incidents
What
You'll
Bring
You're
an experienced, people
focused leader who balances compassion with operational excellence. You inspire teams, build strong
relationships
and are committed to delivering
high
quality
outcomes for older people.
focused leader who balances compassion with operational excellence. You inspire teams, build strong
relationships
and are committed to delivering




high
quality
outcomes for older people.
You will also bring:
A degree in Social, Behavioural or Health Sciences (or equivalent relevant qualification)
Proven experience leading and managing teams
Experience in Home Care or
community-based
services (highly
desirable)
Demonstrated experience working with older people and their advocates
Strong capability in managing service delivery, budgets and KPIs
Confidence using technology,
systems
and CRM platforms
A current driver's licence
Why Anglicare Sydney?
We provide meaningful opportunities and genuine choice — both for the people we support and the leaders who make it happen.
At Anglicare,
you'll
benefit
from:
Salary packaging to increase your
take
home
pay
.
Ongoing leadership development and professional growth
Access to discounts across 400+ retailers
Employee Assistance Program and Fitness Passport
A stable, values
d
riven organisation with a strong future focus
d
riven organisation
You'll
belong to a community of kind,
humble
and respectful people of all backgrounds — united by a shared commitment to enriching lives and strengthening communities.
Are you ready for a career that means more?
To apply, click
. All applicants will receive a response.
Anglicare Sydney is as wonderfully diverse as the people and communities we serve. While guided by Christian
b
ased values, our team includes people of all faiths and backgrounds who share our commitment to serving others. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and from people of all ages, genders,
abilities
and cultural
backgrounds
.
Disclaimer:
We do not accept unsolicited agency resumes and are not responsible for any related fees.
Application Close Date: March 20, ****

📌 Care Services Manager - West (Sydney)
🏢 Anglicare
📍 Sydney