Overview:

Full-time

,

Continuing position

Professional
HEW
6
+ 17% Superannuation
Based at the

Melbourne CBD

campus,

but may be required to work and/or be based
at
other campuses of the University

About the role
T
he VE Senior Services Officer will
operate
within a shared services model for the College of Vocational Education. The approach to service delivery will allow the VE Senior Services Officer to be deployed as
across various College functions, providing the candidate with a breadth of experience and exposure to subject matter
expertise
.
This role will
be responsible for
leading high-quality administrative support across
College
teams which include Planning & Resources, Learning & Teaching Innovation and Quality, Partnerships, and supporting education delivery. The role will be
to coordinate project activities, events and provide administrative and project advice and
expertise
across the College.
Th
is
VE Senior Services Officer role is part of the
CoVE
Quality and Compliance team and
is responsible for
delivering high-quality customer service and administrative support. The position supports a wide range of activities, including validation, program development documentation, Training and Assessment Strategies, committee coordination (such as Course Assessment, Program Assessment, Industry Advisory, and Student Staff Consultative Committees), teacher competency and currency, student conduct appeals and complaints, assessment change requests, and responses to audit activities.
To be successful in this position, you
will
have
:
Highly developed interpersonal skills and proven ability to build and
maintain
strong
collaborative working relationships with a variety of internal and external stakeholders.
Excellent problem-solving skills, including demonstrated experience developing and delivering complex written reports to a high standard and with
a high level
of attention to detail.
Demonstrated experience in providing high quality customer service to internal and external stakeholders and experience managing complex queries in a fast-paced,
large-scale
environment.
High level
oral and written communication skills,



with a proven ability to communicate effectively with a broad range of individuals and groups from diverse backgrounds.
Ability to
demonstrate
flexibility and initiative, by working independently and with limited direction, as well as effectively within a dynamic small team environment.
Proven significant administrative experience in planning,
organizing
and
prioritizing
work
in a busy environment with
multiple
conflicting priorities and competing deadlines.
Demonstrated
expertise
in developing,
recommending
and implementing changes and improvements to administrative procedures and functions.
Demonstrated ability to use information and communication technologies effectively, including Microsoft suite, web and email software and database use.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the

College

The purpose of RMIT's College of Vocational Education is to empower learners and our industry,
community
and government partners to succeed in the new world of work.
Our five-year strategic roadmap,
purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence.
Led by our Deputy Vice Chancellor, the College of VE delivers vocational education to create unique experiences for our students and partners, so we can:
lead in practice-based learning
empower learners for the future of work
engage industry and community at scale
grow
for impact and influence
The College of VE delivers impact through transformation that creates long-term change.
To Apply
Please
submit
your
CV
and
covering
letter
addressing

the Key Selection Criteria

for this position by clicking on the '




' link at the top of this page.
Please upload your documents with
First Last Name
JR*****
(Example - James Smith CV
JR*****
)
For further information about this position, please see the Position Description hyperlinked below or contact
Mykayla via email
******
Position Description -
VE Senior Services Officer
Please note, if you are viewing this advert from an external site, please click 'apply' and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.
#LI-Hybrid
Applications Close:
22 Feb ********** pm
RMIT is an equal opportunity employer committed to being a child secure organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
In line with RMIT University's commitment to a safe, respectful and inclusive environment, from 1 January ****, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‐based violence declaration in accordance with the
National Higher Education Code to Prevent and Respond to Gender-based Violence
. Preferred candidates will also be required to undertake relevant pre‐employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT's safety obligations.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via
******
or visit our Careers page for more contact information -
.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.

📌 Ve Senior Services Officer (Sydney)
🏢 RMIT University Employees, Location, Alumni
📍 Sydney