Coordinate operational activities, ensuring the delivery of productive, effective and quality services.
•Finance – Mt Helen Campus
•Full-time, fixed-term appointment until May ****
•HEW 6 - $91,516 p.a. plus up to 17% superannuation
Position closing date: 01/03/2026
Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide ****) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.
With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.
About the role
As part of the dynamic and fast paced Student Finance team you will require in depth knowledge of the full student lifecycle for both Higher Education and TAFE student cohorts. You will be responsible for a broad range of functions including the charging, invoicing, collection and reconciliation of all domestic and international student fees in accordance with Government and University policies, accrual timelines and contractual obligations.
You will:
coordinate operational priorities and workflows within the Student Finance team;
ensure quality customer service delivery;
oversee the administration of agent commission payable for international student enrolments;
be responsible for the reconciliation, invoicing and collection of off-shore partner provider student fees in line with contractual obligations; and




coordinate tuition fee scholarships and fee waivers.
About you
Reporting to Senior Manager, Student Finance, you will be responsible for providing operational supervision, coaching, and training to Student Finance staff. You will have demonstrated expertise and experience in Higher Education and TAFE Student Finance functions, processes, policies and procedures including the application of continuous improvement strategies to ensure efficient and effective operations.
You will possess demonstrated:
ability to plan, organise and deliver tasks with multiple competing priorities;
ability to supervise, support and develop staff to achieve objectives;
interpersonal, team building and strong written and verbal communication skills; and
customer focus with an ability to relate to a diverse range of stakeholders in a cross-cultural setting.
All University positions must hold a valid Employer Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.
How to apply
Please apply by Sunday, 1 March ****.
Interviews will be held on Wednesday, 11 March **** and Thursday, 12 March ****.
Applicants are required to submit a resume and
a suitability statement not to exceed two-pages.
View position description
Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.
If you are experiencing technical difficulties with your application, please email the Recruitment team or phone ************. Our position descriptions also list a contact person for job specific inquiries.
Let our staff tell you more.

📌 Senior Officer, Student Finance (Ballarat)
🏢 Federation University
📍 Ballarat