Job description
Credit Collector | Macquarie Park/WFH | $73k + Super + Bonus
An established and well-regarded business is seeking an experienced Credit Collector to join their Head Office. Reporting to the Credit Team Leader, this role plays a key part in managing a large ledger and driving strong collection outcomes while maintaining excellent customer relationships.
The role
Managing daily outbound collection activity via telephone and email
Investigating and resolving customer disputes promptly
Accurately updating account records and entering detailed system notes
Implementing and managing effective collection strategies
Identifying potential issues ahead of month-end and escalating where required
Liaising with internal stakeholders
Assisting with end-of-month processes,



including additional hours where required.
About you
Proven experience in a high-volume credit/collections or accounts receivable role
Strong reconciliation skills
Experience working with ERP systems
Intermediate Excel skills
Excellent verbal and written communication skills
High attention to detail and robust organisational ability
The ability to manage difficult conversations professionally and confidently
Resilience and tenacity in achieving collection outcomes
A proactive, solutions-focused mindset
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📌 Credit Collector (Sydney)
🏢 Charterhouse Partnership
📍 Sydney