BE OUR
NEW EXECUTIVE LEAD, SERVICES
Do you believe every family deserves a village? Are you
energised
by community connection, early childhood development, and empowering volunteers? If you love people, thrive on variety, and want your work to make a genuine difference —
you'll
feel right at home with Playgroup NSW.
We
're
looking for our next to help strengthen, grow, and champion our impact across NSW.
WHAT YOU'LL DO – YOUR PURPOSE
As our
Executive Lead, Services
,
you'll
oversee the strategy,
quality
and delivery of Playgroup NSW's program portfolio — including playgroups, peer support, parent
capacity
and our peak‐body responsibilities.
This is a
high‐influence, high‐scope leadership role
that drives
program
quality
excellence, evidence‐based practice,
growth,
government relations
,
financial
stewardship
and capability building across a dedicated team
of over 80 staff and 600 volunteers
.
Reporting to the CEO, y
ou will shape how thousands of families experience connection,
s
upport
and early childhood development across NSW.
Key Responsibilities
Service Strategy & Quality
:
D
rive the Services Strategy, ensuring programs are high‐quality, inclusive and evidence‐informed.
Oversee program design, logic models, practice
frameworks
and outcomes measurement across
:
Playgroups, Peer Support, Parent Capacity, and Peak Body functions.
Service Delivery Excellence & Growth:
Drive performance, consistent
delivery
and continuous improvement across all programs
Government Relations & Strategic Partnerships:
Represent PGNSW at senior levels and lead relationships with government,
health, education, disability, philanthropy,
funders
, peak
bodies
and
community
partners
.
Financial Stewardship:
Oversee budgets,
forecasting




and long‐term sustainability within the services portfolio.
People Leadership
:
Build a high‐performing, values‐aligned team through coaching, capability
development
and cultural leadership
across staff and volunteers across
NSW
Grow programs and services
by
establishing
new playgroups,
peer support groups, parent capacity and
strengthen existing ones, and ensuring they are safe, inclusive, and sustainable.
Empower volunteers
with training, guidance, resources, and ongoing support to deliver high‐quality playgroup experiences.
Build membership and community partnerships
with families, councils, health services, early education, disability, community, venue providers, and local organisations to extend reach and impact.
Contribute and lead strategically
by identifying local needs, growth opportunities, and supporting engagement and planning initiatives including contributing to research, impact, policy and advocacy.
Maintain strong compliance and administration
through robust contract management, accurate data insights, CRM updates, legislative adherence, and child‐safe practices.
Risk & Compliance:
Lead child‐safety systems, risk management, incident oversight, legal obligations, insurance and contract governance. Ensure compliance with WHS, Child Protection, Privacy and regulatory frameworks.
KEY SKILLS & EXPERIENCE
We'd
love to hear from you if you
have:
Executive‐level experience across human services, early childhood, family
support
or community programs
Solid




multifaceted
program strategy,
design
and evaluation capability
Exceptional relationship‐building skills
and influence
with government,
funders
,
community
and partners
Expertise
in
relevant
compliance,
contract management, reporting,
legal
governance
and risk
management
Proven ability to lead growth,
grants
and
statewide multisite
service expansion
Strong
financial management
and commercial acumen
Outstanding people leadership — coaching,
culture
and capability development
For you to be successful in the role, it is important that you can address all the above requirements.
WHY WE'RE A GREA
T
MATCH
You'll
love working with us because...
We love collaboration:
Work alongside dedicated and experienced professionals
We embrace flexible Working:
Deliver your best work within a hybrid and flexible work environment
We have excellent
employee
benefits:
Enjoy extra leave to recharge after all the
hard work
.
We do purpose-driven work:
See how you can make a meaningful impact on the lives of others every day.
We empower
your professional g
rowth:
Regular professional development opportunities
.
We
c
are
a
bout
y
our
w
ellbeing:
Feel further supported through our Employee Assistance Program
We
of
fer
t
ax-
f
ree
b
enefits:
enjoy up to $15,900 in tax-free salary packaging.
READY TO JOIN US?
If
you're
a senior leader who is motivated by
strategic impact, sector influence,
and
strengthening communities at scale
, we welcome your application. We are reviewing candidates as they apply, so we encourage you to
submit
your interest soon. This is an opportunity to shape statewide outcomes for families and lead a portfolio with genuine social impact.

📌 Executive Lead, Services (Sydney)
🏢 Playgroup NSW
📍 Sydney