Join a retailer with a strong in-store and online presence - HR Lead - Permanent
Your new company
Join a leading retailer with a strong in-store and online presence across Australia, New Zealand and overseas. With 150 stores and a total headcount of around 1,000 employees, this family-owned business has grown aggressively over recent years and is now entering a more considered growth phase. HQ'd in Sydney CBD, the culture is fast-paced, collaborative, and entrepreneurial with a strong focus on innovation, marketing and affordability.
Your new role
This is a leadership opportunity reporting directly to the CEO. You'll provide stability and hands-on guidance to the HR team while shaping the next phase of their people strategy. key responsibilities include:
Leading HR operations across multi-country regions
Managing and developing a high-performance HR team
Driving strategic projects and supporting cultural initiatives
Overseeing retail award compliance, performance management frameworks and talent retention initiatives
Partnering closely with Operations, Finance and Talent teams to deliver a unified people strategy
What you'll need to succeed
Proven experience as a Senior HR Generalist,



HR Lead or HR Manager
Strong leadership skills to manage and develop a team
Expertise in change management, HRIS optimisation and process improvement
Solid understanding of Australian retail awards, performance management and employee experience strategies
Ability to thrive in a hands-on, fast-paced start-up/owner-operated environment
Flexibility to travel and occasionally work across international time zones
Retail experience in Australia is highly desirable
What you'll get in return
A high-impact leadership role with visibility at executive level
Opportunity to shape HR strategy and deliver meaningful projects across multiple regions
Hybrid working arrangements (3 days in Sydney CBD office)
Join a profitable, cutting-edge business with a strong market position
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a current position, please contact us for a confidential discussion on your career.
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📌 Hr Lead / Hr Manager (Sydney)
🏢 Hays
📍 Sydney