Role Details
Location:
AU
Work Arrangement:
Remote
Expected Start Date:
January ****
Time Zone:
Must align with assigned market
About Us
Crescendo
represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.
More than that, Crescendo is about people. We don't just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let's build the future of customer experience together.
Welcome to Crescendo. Welcome to what's next.
The Role
The Virtual Trainer (VT) is responsible for delivering high-quality, live virtual dental training to learners in their local market language. This role ensures consistent knowledge transfer, clinical workflow understanding, and learner engagement across Crescendo's dental programs.
What You'll Do:
Deliver
live, virtual dental training sessions
in the assigned local language
Facilitate engaging and structured training via
Zoom or other virtual platforms
Translate and localize training content while maintaining clinical accuracy
Guide learners through
clinical dentistry workflows, tools, and best practices
Assess learner understanding and provide real-time feedback
Collaborate with global Training, Ops, and QA teams to ensure training quality and consistency
Participate in a
6-week onboarding and certification program
prior to full deployment
What We Expect From You:
Native or near-native proficiency
in the assigned local market language
Fully proficient in English
(spoken and written)
Strong
presentation, facilitation,



and teaching skills
Familiarity with
clinical dentistry workflows
(clinical, operational, or training background)
Proven ability to train
live in a virtual environment
Comfortable using
Zoom and other virtual training tools
Able to work
remotely while fully aligned to the market's time zone
Previous experience in dental education or dental experience.
Experience training multicultural or international audiences
Background in virtual or blended learning environments
Onboarding
Structured
6-week onboarding program
covering:
Crescendo standards and methodology
Clinical workflow alignment
Training delivery certification
What You'll Get In Return:
Be part of a people-first, values-driven organization
Work with innovative global partners and diverse teams
Competitive base salary
Generous paid time off
Comprehensive perks package including medical, dental, and vision options
Training and professional development opportunities
Company Culture Is At Our Core
Core values give our work intention and our culture its edge. They're the standards we hold for ourselves, our partners, and each other.
Care for others:
Empathy is a key driver. When people thrive, so does the mission.
Embrace growth:
Curiosity fuels progress. Take bold risks, sharpen your edge, go forward.
Manifest trust:
Trust is our currency.



Earn it daily, protect it fiercely, and let it fuel what's next.
Take ownership:
Bold choices with integrity at the core—that's how impact lasts.
Be humble:
Humility opens the door to better ideas. Hear others, lift others, keep learning.
Crescendo
is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact
******
.
PRIVACY NOTICE
Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.
To understand more about Crescendo's privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center
here
.

📌 Virtual Trainer For Dental Program (Au) (Australia)
🏢 Crescendo
📍 Australia