• Answer inbound phone calls professionally and courteously

• Triage calls, take accurate messages, and prioritize urgent matters

• Book client consultations and manage appointment schedules

• Handle recent enquiry calls and schedule initial consultations

• Update CRM with call outcomes, notes, and follow-up actions

• Maintain clear boundaries and escalate all migration-related questions appropriately
"}},{"fieldLabel":"Must Haves","uitype":110,"value":"• Strong phone manner and confidence handling high call volumes
• Experience in receptionist, call handling, or client service roles
• Excellent spoken and written English
• Ability to follow compliance-driven processes and scripts
• Comfortable working independently and setting clear boundaries
• Experience using CRMs, cloud phone systems, and Microsoft Teams
• This role is only open to Filipino candidates currently residing in the Philippines."},{"fieldLabel":"Nice to Haves","uitype":110,"value":"• Experience in professional services such as legal, migration, medical, or accounting is advantageous"},{"fieldLabel":"Home Office Requirements","uitype":110,"value":"Please only apply for this role if you have the following home office requirements:
· Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises




· A backup plan if the power goes out or if your internet connection becomes unstable during your shift
Only applicants meeting the strict criteria above will be contacted."},{"fieldLabel":"Connect With Us","uitype":110,"value":"https://virtualcoworker.com.ph
https://virtualcoworker.com/our-culture
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📌 Virtual Receptionist For A Migration Agent In Australia (Home Based Part Time) (Sydney)
🏢 Virtual Coworker
📍 Sydney