We are looking for a part time Customer Banking Specialist Relief to work between our multichannel Margaret River and Dunsborough branches!
This role is ***** hours per week, Monday to Friday 9am - 4.30pm
What is a Multi Channel Branch?
Our branches serve customers through a variety of different means.
On some days, our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions. On the remaining weekdays we assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment. The days are set and vary from branch to branch.
Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. More specifically, you will:
Assist customers with general banking transactions, answering questions and queries
Build a personal connection with customers through meaningful conversations face to face and through our direct channels
Work with customers to use our in-branch technology and digital banking options
Complete Financial Health Checks to assess customers' financial needs
Process applications for personal loans, credit cards and associated products




Use tools to capture customer feedback and take action to correct any service breaks to drive improvement
Be provided with continuous training and development to support your career aspirations
We're interested in hearing from people who have:
A passion for delivering outstanding customer service with every interaction
The ability to have excellent conversations and confidence to ask challenging questions
Problem solving attitude and curiosity in finding the right solutions
An open approach to learning new things and goal oriented
An ability to work collaboratively as a team to deliver a seamless customer experience
Don't wait, apply today!
Aboriginal &/or Torres Strait Islander people encouraged to apply!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on ************.
Advertising End Date: 30/01/2026

📌 Customer Banking Specialist Relief - Margaret River Hub (Perth)
🏢 Commonwealth Bank Of Australia
📍 Perth