Summary
Exciting opportunities available now with the
Townsville Hospital and Health Service
.
About your new employer:
Career Growth and Development
We support career progression with structured pathways, secondment opportunities, and access to education and training programs.
Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support.
We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network.
Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment.




Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
Salary range: $63, 807 to $74,422 p.a. (AO2)
4 to 6 weeks annual leave with 14%-17.5% loading
*****% employer contribution to superannuation
Plus Salary Sacrificing options may be available
About your opportunity:
As a
Patient Service Officer
, you'll play an key role in delivering exceptional person-centred customer service while supporting high-quality patient-focused outcomes.
Working as part of a collaborative administrative team, you'll help create a positive experience fro patients, families and the wider community.
Requirements:
This is a Vaccine Preventable Disease (VPD) risk role.
Probation period may apply.
Pre-employment checks will be conducted.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact: Donella Owen on **************.
Apply ONLINE:
Applications close: Monday, 10 August ****.
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.

📌 Patient Services Officer (Townsville)
🏢 Queensland Health
📍 Townsville