At
Pacific Health and Wellbeing,
we are committed to supporting people of all ages living with a disability to achieve their goals and reach their potential.
We believe in applying a person-centered approach by working with our participants to make sure that they feel heard, understood and respected.
We are a committed
Allied Health Practice
comprised of Occupational Therapists, Speech Pathologists, and Physiotherapists
Your next opportunity:
Are you working in administration or as a receptionist and feeling underappreciated?
At Pacific Health and Wellbeing, we see this role as the heart and soul of our business.
If you're looking for a position you can truly own, with autonomy and no micromanagement, we'd love to hear from you.
The
Client Liaison and Administration Officer
serves as the initial contact for our participants, support coordinators, and external stakeholders, and is responsible for administrative duties that assist in service delivery and team management.
This role is a
full-time office base
role located in
Darwin.
Responsibilities:
Be the first point of contact and provide general reception duties; and follow-up/respond with face to face, telephone and email requests for information.
Manage referrals and appointment bookings.
Create new participant files, entering information into our client management system (PracSuite); and draft and issue service agreements.
Managing/ordering of general office supplies.
Positively represent our organisation and the services we provide in a professional manner when engaging with all stakeholders.




Undertake duties within the scope and capabilities of the role to support the Area Manager and broader team in administration and service management.
Provide support in all administrational aspects of the site.
About You:
As an integral member of our team, supporting our business and clinicians, and tasked with engaging our participants, clients, and stakeholders, we are looking for someone who has:
Administrative experience, preferably within a multi-disciplinary team (exposure to NDIS is an advantage)
You have exceptional written and verbal communication skills, along with a keen eye for detail and strong organisational abilities.
Having the ability to handle numerous responsibilities and priorities, even when things come up suddenly or unexpectedly, is crucial.
High-level computer and technology literacy is essential, including proficiency in Microsoft Office products, client management, financial, and HR systems.
The ability to learn recent systems and troubleshooting IT issues in collaboration with our IT service provider.
How to apply:
If you would like to join our professional yet easy-going team of clinicians, we want to hear from you!
To apply, please click the '
APPLY
' button and attach your CV and a cover letter sharing with us why you would like to join us.
Pacific Health and Wellbeing is an Equal Employment Opportunity (EEO) employer committed to building a workplace culture that values diversity and inclusion.
We know that a diverse workforce contributes to better business and health outcomes.
We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islander peoples, LGBTQIA, Culturally and Linguistically Diverse (CALD) backgrounds, and other diversity groups.

📌 Client Liaison And Administration Officer (Darwin)
🏢 Pacific Health and Wellbeing
📍 Darwin