Employment Type
Permanent Part Time
Hours per fortnight
*****
Job Category
Administration - Customer Service
Req Id
****
Be the first point of contact and make a positive difference to patients and families
Enjoy a varied, fast-paced role supporting quality patient care
Permanent part-time opportunity ****** hours per fortnight) in a supportive and collaborative hospital team
About The Role
In the role of Customer Services Officer (Grade 1), Admissions Team, you will be the first point of contact for patients, families and visitors, ensuring a smooth and supportive admission experience.
Key Responsibilities Include
Managing patient admissions, discharges and documentation
Collecting and recording patient information accurately
Supporting billing processes including private health insurance checks
Providing informed financial consent and cost estimates
Liaising with patients, families and internal teams
Delivering high-quality customer service in a busy hospital environment
What We're Looking For
Robust customer service and communication skills
Excellent attention to detail and data entry accuracy
Ability to work in a fast-paced, high-volume environment
Confident using computer systems and administrative processes
A team player with a qualified and empathetic approach
Position Description
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
Barwon Health Staff Benefits
Excellent working conditions and a robust sense of job satisfaction
A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program




Extensive professional development opportunities
Attractive salary packaging benefitsLiving expenses capped at $9,010
Meals and entertainment capped at $2,650
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve.
We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people.
Click here for further information on the Victorian Government's Child Safe Standards: About Child Safe Standards | Victorian Government ()
Additional Information
If you need adjustments to participate in the recruitment process, please contact us at
All Appointments Are Subject To
Satisfactory Police Record Check
Immunisation Status Clearance
Working with Children Check (if applicable)
Application closing date
3 August ****
Internal Applicants
If you are currently employed at Barwon Health, please ensure you sign in via the employee login on the external careers page or access the careers cage through One Point (intranet) before applying.
Shortlisting may commence prior to the closing date - early applications are encouraged.
Barwon Health does not accept unsolicited resumes from recruitment agencies.
Candidates must apply directly through the official recruitment portal.
Contact person: Brett Jobling
Email:
#J-*****-Ljbffr

📌 Customer Services Officer (Grade 1), Admissions Team (Geelong)
🏢 Barwon Health
📍 Geelong