About UsCentral Queensland Radiology (CQR) is part of the Integral Diagnostics (IDX Group) - one of Australia and New Zealand's leading providers of quality diagnostic imaging.
With eight fully accredited practices across Gladstone, Rockhampton, Yeppoon, and Emerald, we deliver world-class services with a strong regional heart.
We also collaborate closely with our Sunshine Coast Radiology colleagues, providing services across both private clinics and hospitals.About the RoleWe're looking for a friendly and motivated Medical Receptionist to join our welcoming front desk team at Rockhampton Base Hospital.
As the first point of contact, you'll play a vital role in supporting inpatients and outpatients accessing a full range of imaging services - from X-ray, Ultrasound, CT to MRI and Interventional Procedures.
This is a Monday to Friday role, rostered between 6.30am and 6pm, with the option to work a 9 day fortnight giving you the work-life balance you deserve.A Day in the LifeGreeting patients and creating a welcoming first impressionManaging bookings, billing, and payments (Medicare, health funds, EFTPOS)Working closely with Medical/Surgical wards and our technical teamInpatient procedure and CT Injection bookingsCoordinating with referrers and doctors for appointments and resultsAttending staff meetings and ongoing training sessionsMaintaining compliance with workplace health & safety and company policiesAbout YouPrevious experience in healthcare reception (Medical Imaging, Dental, Allied Health or similar) - highly regardedA professional, approachable, and confident communication style - in person and over the phoneKnowledge of medical terminology or practice management systems (an advantage)A collaborative,



proactive attitude and high integrityA well-presented and patient-focused approachExcellence in customer service delivery in order to exceed patient and referrer expectations.Effective communication and interpersonal skills to show patients care, compassion, and empathyExcellent attention to detail to ensure patient confidentialityExcellent interpersonal skills to assist in building partnerships and fostering collaborative relationships across the business.Detailed analytical and problem-solving skillsStrong attention to detail and focus on completing high quality workWhy Join UsA strong culture that fosters teamwork, community, and inclusivity.BenefitsFull Uniform providedStaff recognition programs and awardsFitness Passport with over ****+ locations nationwideEmployee benefits such as paid paternal leave, assistance programs, discounted healthcare for you and your immediate family.Fantastic development prospect to further your career with Imaging QueenslandWe welcome applications from Aboriginal and Torres Strait Islander peoples with relevant skills and experience.Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace.
We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.IDX career pathwaysClinical Specialists – Radiologists, Radiographers, Sonographers, Echocardiographers, Nuclear Medicine TechnologistsNursing – Registered Nurse, Enrolled Nurse, Clinical AssistantsAdministration – Managers, Supervisors, Receptionists, Booking Centre AgentsShared Services – People & Culture, Marketing, Risk Management, ICT, FinanceWe know that the success of our business is dependent on our experienced, dedicated, and forward-thinking invaluable team.
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📌 Medical Receptionist (Rockhampton)
🏢 Idx Employer 1
📍 Rockhampton