About the RoleWe are seeking an Administration Assistant to join our team at our Portsmith (Cairns) depot.
This is a permanent full-time position working Monday to Friday from 7:00am to 3:00pm.
This is a diverse and quick-paced role, requiring administrative support across pallet control, freight processing, customer service, revenue management, and operational reporting.
Working closely with drivers, customers, and the operations team, you will play a key role in ensuring freight movements, documentation, and customer requirements are handled accurately and efficiently.Key ResponsibilitiesManage pallet control processes, including tracking, reconciliation, and reportingProcess revenue-related administration, including invoice generation, costing, and account reconciliationsPrepare, process, and finalise freight manifests within required timeframesAccurately reconcile driver paperwork and transport documentationComplete data entry and maintain accurate records across internal systemsProvide customer service support by responding to enquiries and resolving freight issuesSupport the Operations Team with daily administrative and freight processing activitiesMaintain accurate documentation and ensure all records are completed in a timely mannerWhat You'll BringPrevious experience in an administration, customer service, transport, logistics,



or operations support roleDemonstrated accuracy and efficiency when working with high-volume data entry and documentationIntermediate Microsoft Excel skills and confidence working across multiple systemsStrong organisational skills with the ability to manage competing priorities and meet deadlinesHigh attention to detail, particularly when working with invoices, manifests, reconciliations, and reportingStrong communication and customer service skillsA proactive and dependable approach to work, with the ability to work both independently and as part of a teamPrevious experience within the transport, freight, logistics, or supply chain industry will be highly regarded but is not essentialAbout TeamGlobal Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand.
We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by ****.
To learn more about our story, visit .
Why TGEWe care about our customers, our people, and our planet.
We are always innovating and improving our services.
We are driven by passion and purpose, and we never stop.What we offerCompetitive salary above industry standardsUpskilling, training,



mentoring and more to support your career development journeyFun and practical employee perks and discountsFlexible work, including work from homeInclusive parental leave policy that supports all parents & carersPeer recognition awards acknowledge when you go above and beyond.An inclusive workplace, works for everyoneWe celebrate difference.
We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us.As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.TGE is listed as one of LinkedIn's Top Companies of **** and **** in Australia.
Connecting people and communities| Driving eCommerce | Moving Australia & New Zealand.With an unrivalled and expansive network, Team Global Express builds unique, innovative, and tailored transport and logistics solutions to connect people, communities, and businesses across Australia and New Zealand.
Backed by Allegro Funds, Australia's most awarded and largest transformation and turnaround private equity firm, we're looking to the future and working towards new and exciting ways to put our customers' businesses at the heart of ours.
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📌 Administration Assistant (Queensland)
🏢 Team Global Express Pty
📍 Queensland