Company description:
Established in ****, Australian Unity is Australia's first wellbeing company, delivering health, wealth and care services for our members and the community.
Job description:
As a
Care Partner
, you'll guide customers through their care journey with compassion.
Working closely with families, clinical teams, and external providers, you'll develop holistic health plans, coordinate services, and ensure customers receive safe, person-centred care that enables them to age well at home or in a place of their choosing.
About the role:
This is a
Permanent Full-Time
opportunity offering flexibility and a great work-life balance.
Flexible work hours: 8:30am - 4:30pm or 9:00am - 5:00pm, Monday to Friday
Attractive remuneration of $***** per hour plus superannuation
Hybrid work model with 2 days working from home and 3 days in the Birtinya office
Supporting SAH customers across the Sunshine Coast community
Key Accountabilities
Build trusted relationships with customers and support them to achieve their goals at home
Conduct onboarding assessments, develop holistic health plans, and coordinate multidisciplinary services
Collaborate with clinical teams, families, and external providers to deliver protected, person-centred care and optimal outcomes
Support customers through care transitions, including hospital discharge or changes in health needs, and follow up with offboarding where needed
Maintain accurate records in enterprise systems, participate in audits, and contribute to quality and continuous improvement initiatives
Identify opportunities for additional services and support to enhance customer outcomes and contribute to service growth
Promote safety, quality, compliance,



and a culture of continuous improvement across all activities
What You'll Bring
Experience in community or aged care and knowledge of SAH would be advantageous but not essential
Strong customer focus, with the ability to build trusted relationships and handle sensitive conversations with empathy
Excellent verbal and written communication skills & tech savvy with Microsoft Suite and CRM systems
Knowledge of funding streams, quality standards, audits, and experience supporting care transitions such as discharge planning
Strong decision-making, problem-solving, time management, and adaptability in a fast-paced environment
Collaborative mindset, able to work effectively in a team-based, matrix environment, liaising with families, clinicians, and external providers
Relevant qualifications (Certificate IV or Diploma in Community or Aged Care desirable)
Why work for Australian Unity?
Additional Leave benefits including Community, Wellbeing & Deep Listening Leave
Flexible Work Options -Virtual hybrid role 2 days WFH & 3 days in branch
Career development with full access to LinkedIn Learning & internal opportunities
Staff discounts across our insurance products as well as our travel and retail partners
Fitness Passport - discounted access to 1,500+ gyms & facilities
Novated Car Leasing option
14 weeks paid Parental Leave
Click
APPLY
to send your application to us today.
Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.
To view our Reconciliation Action Plan, please click

📌 Care Partner (Queensland)
🏢 Australian Unity
📍 Queensland