Job description
It takes courage.
Courage to sit with someone through difficult moments.
Courage to believe in recovery.
Courage to walk alongside a person as they rebuild confidence, reconnect with their community and work towards the life they want to live.
At Richmind WA, our Recovery Support Workers play an important role in supporting people experiencing mental health challenges to achieve their personal recovery goals.
Working within a residential mental health service, you will provide practical and emotional support, promote wellbeing and independence, and contribute to a secure, welcoming and recovery-focused environment.
About the Role
Based at our Kelmscott residential service, you will work as part of a supportive team helping people navigate mental distress, build life skills and develop meaningful pathways towards recovery.
The role is hands-on, rewarding and varied, requiring strong communication skills, sound judgement and a genuine commitment to person-centred practice.
Key responsibilities include:
Supporting people to achieve their recovery goals and implement their recovery plans
Providing practical and emotional support in a residential setting
Supporting people to develop life skills, confidence and independence
Promoting emotional wellbeing and helping people navigate periods of distress
Engaging with family members, carers and significant others where appropriate
Maintaining accurate documentation and case notes
Participating in team meetings, supervision, training and quality improvement activities
Contributing to a safe, welcoming and recovery-oriented environment
About You
To be successful in this role, you will have:
A sound understanding of recovery-oriented and person-centred mental health practice
Experience working in mental health, community services, disability, residential services or another relevant human services setting
The ability to support people experiencing mental distress with empathy, professionalism and respect
Strong communication and relationship-building skills
Well-developed organisational and documentation skills
The ability to work collaboratively as part of a team
Qualifications
You will hold a relevant Certificate IV qualification (or higher) in a human services-related field or be able to demonstrate equivalent relevant experience.
Qualifications may include:
Certificate IV in Mental Health
Certificate IV in Community Services
Diploma in Mental Health




Diploma in Community Services
Other relevant human services qualifications
Experience working in residential mental health services is highly regarded.
About Us
At Richmind WA, we believe everyone deserves the opportunity to live a meaningful life, connected to their community and supported in their recovery and wellbeing journey.
As a leading Western Australian mental health organisation, we provide inclusive, community-based residential, outreach and mental health services for adults and young people.
Through evidence-based practice, lived experience leadership and person-centred support, we help people build confidence, strengthen resilience and achieve their goals.
Our ********* Strategic Plan,
Shaping the Future, Today
, reflects our commitment to leading transformative services, bridging gaps in the mental health system, influencing lasting change and creating a resilient future for the communities we serve.
Everything we do is guided by our values:
Living and Breathing Recovery
Being Brave and Exploring
Putting People First
Being Passionate About Inclusion and Belonging
Listening Deeply and Learning
Inclusion is at the heart of who we are.
We celebrate diversity and welcome people from all backgrounds, cultures, identities and lived experiences.
We value the unique perspectives of people with lived and living experience of mental health recovery, disability, and those from Aboriginal and Torres Strait Islander, culturally diverse, LGBTQIA+ and other underrepresented communities.
As a Rainbow Tick accredited organisation, we are committed to creating safe, welcoming and inclusive spaces for our staff, consumers and communities.
Why Join Us?
It takes courage to support people through recovery.
It also takes courage to challenge thinking, build new approaches and create meaningful change.
At Richmind WA, you'll join a team that is passionate about improving mental wellbeing outcomes and committed to creating a workplace where people feel valued, supported and empowered to grow.
What You'll Enjoy




Reward & Benefits
Salary packaging up to $18,640, helping you maximise your take-home pay
Four weeks annual leave
Opportunity to purchase additional leave (conditions apply)
Long service leave benefits after five years of service
Wellbeing
Birthday Leave and Wellbeing Leave each year
Access to our Employee Assistance Program (EAP)
Supportive and flexible work environment that values work-life balance
Learning & Development
Comprehensive onboarding and role-specific training
Ongoing professional development opportunities
Access to LinkedIn Learning
Culture & Inclusion
Rainbow Tick accredited workplace
Strong commitment to cultural safety, inclusion and belonging
Opportunity to work alongside people with diverse experiences, perspectives and backgrounds
Values-led organisation focused on recovery, courage and innovation
How to Apply
This is a
Permanent Part-Time position based in Kelmscott
.
The roster for this position is fixed and cannot be changed.
Applicants must be available to work the roster.
The roster includes day shifts (6:*****:45), afternoon shifts (14:*****:30 and 15:*****:00), overnight shifts (22:00-7:00) and weekends shifts which include 6:*****:45, 14:*****:30, 15:*****:00 and 23:00-7:00.
If this opportunity aligns with your skills, experience and passion for making a difference, we'd love to hear from you.
Please submit:
A current resume
A cover letter outlining your suitability for the role and what attracts you to joining Richmind WA
We welcome applications from people of all backgrounds and experiences.
If you require any adjustments throughout the recruitment process, please let us know and we will work with you to ensure an accessible and inclusive experience.
Have Questions?
For further information about this opportunity, please contact our People & Capability team at
******
using the subject line:
Mental Health Recovery Support Worker enquiry via EthicalJobs
.
Before an offer of employment can be made, Richmind WA requires successful candidates to satisfy the relevant pre-employment checks applicable to the position.
Richmind WA reserves the right to close applications prior to the advertised closing date.
Please note:
Applications submitted without the required supporting documentation may not be considered.
Applications submitted without a cover letter will not be considered.

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