Customer Relations Officer (casual)
At The Town of Victoria Park, we believe in creating a workplace
that is not only successful and diverse but also caring and kind.
We are committed to fostering a sense of belonging where every team
member feels appreciated, safe, and valued.
Our dynamic career
opportunities and proactive, inclusive culture make us a great
place to grow your career.
About us
Warm and Welcoming Environment:
A supportive
and collaborative team environment.
Career Development:
Take advantage of
opportunities to diversify and grow your career with us.
We welcome
newcomers to the industry and will support your professional
journey.
Employee Wellbeing:
Participate in our
comprehensive wellbeing programs and enjoy free use of the pool and
gym.
Community and Culture
: Be part of a vibrant
community with lots to offer.
Our teams are built on strong
organisational culture, with open communication channels and
accessible leadership.
Your new role
In this role, you'll be the welcoming face and voice of our
community.
Greeting people warmly, understanding their needs,
providing solutions, answering calls, and efficiently triaging
service requests - all while ensuring every interaction is positive
and helpful.
What you'll need to succeed
A passion for customer service
Experience in a similar role - call centre or local
government.




Solid communication and interpersonal skills
Sound administrative skills inexperience using customer
relationship management system (CRM)
Processing and triaging service requests
The ability to work independently and as part of a
collaborative team
expertise in performing point of sale, cash handling and
float reconciliation (yes, you're great with numbers too!)
The benefits of working for us
Hourly rate of $*****
(including 25% loading in lieu of leave
entitlements)
Up to 18% Council
superannuation contribution
Easy access to public transport and our famous Albany Hwy
café strip
Free use of gym and aquatic facilities (conditions
apply)
Sound like you?
For further information on this position and how to apply please
visit our website,
All applications must address the bolded
selection criteria in the position description.
This should be
included in your cover letter and accompanied by your CV.
The Town of Victoria Park is committed to equal employment
opportunities and providing employees with a work environment free
of discrimination and harassment.
We welcome applicants from a diverse range of backgrounds.
Applicants who identify as Aboriginal, live with a disability, CaLD
or LGBTQIA+ are encouraged to apply.
Closing date: 6 pm Monday 17 August ****
Attachments:
- ******* Customer Relations Officer - July ****.pdf

📌 Customer Relations Officer (Perth)
🏢 Town of Victoria Park
📍 Perth