Senior Office Administrator / Scheduler – Full Time
Aussie Homes Garage Doors WA | Based out of O'Connor, WA
Monday to Friday | 8:00 am – 4:00 pm | Two Saturdays per Month (8:00 am–12:00 pm)
Are you an experienced Office Administrator who thrives in a fast-paced environment and can keep a busy team running efficiently?
Aussie Homes Garage Doors WA is a growing, locally owned business servicing customers throughout the Perth metropolitan area.
We're looking for a confident, highly organised
Senior Office Administrator / Scheduler
to take ownership of our day-to-day office operations and coordinate our team of technicians.
This is
not an entry-level administration role
.
We're looking for someone with proven scheduling and team coordination experience who can confidently prioritise workloads, manage competing demands and keep everything running smoothly.
Customer service is at the heart of what we do.
While it can be challenging at times, it's also incredibly rewarding.
We're looking for someone who remains calm under pressure, communicates professionally, and genuinely enjoys helping people while finding practical solutions.
About the Role
As our Senior Office Administrator, you'll be responsible for the smooth running of the office while ensuring our technicians are scheduled efficiently and our customers receive exceptional service.
Key Responsibilities
Schedule and coordinate technicians across the Perth metropolitan area
Manage daily workflows and job allocations
Answer incoming calls and respond to customer enquiries
Book service calls, repairs and installations
Prepare quotes, invoices and job documentation
Liaise with technicians, suppliers and customers
Update and manage jobs using ServiceM8
Ensure office systems and processes run efficiently
Support management with general office operations
Essential Requirements




Proven experience in scheduling or dispatching field technicians
Previous experience coordinating or leading a team
Excellent customer service and communication skills
Strong organisational and time management skills
Ability to multitask and work under pressure
High level of computer literacy
Exceptional attention to detail
Qualified and confident phone manner
Ability to solve problems and make decisions independently
Must have, or be able to obtain, a National Police Clearance
Highly Regarded
Experience using ServiceM8
Experience with Xero
Experience in the building, garage door, maintenance or trade industry
Bookkeeping experience is highly regarded and would be a bonus
, particularly if you have experience with accounts payable, accounts receivable, bank reconciliations or Xero.
What's Included
Full-time permanent position
Monday to Friday, 8:00 am–4:00 pm
Two Saturdays per month (8:00 am–12:00 pm)
Based out of O'Connor
Competitive salary based on experience
Supportive management team
Stable long-term position with a growing local business
Opportunity to make the role your own and contribute to the company's continued growth
About You
You're organised, confident and enjoy being the person who keeps everything on track.
You have experience scheduling technicians, coordinating a busy team and delivering outstanding customer service—even when the day gets hectic.
You lead by example, communicate effectively and take pride in getting the job done right.
If you also have bookkeeping experience, that's a real advantage and will allow you to contribute even more to our growing business.
If you're looking for a senior administration role where you'll be trusted to make decisions, manage a busy workload and play a key role in the success of a growing business, we'd love to hear from you.
Apply Now
Click
Apply Now
and submit your resume along with a cover letter outlining your scheduling, team coordination and any bookkeeping experience.

📌 Senior Office Administrator / Scheduler – Full Time (Perth)
🏢 Aussie Homes Building and Maintenance Services
📍 Perth