Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future.
TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose‑driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future.

TCS has been carbon neutral in its operations across 11 countries, 12 delivery centers and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long‑term net zero emissions by 2030.

Corporate sustainability is embedded in our triple‑bottom‑line, focusing on people, the planet, and our purpose. Our offices are designed with eco‑friendly features that significantly reduce our carbon footprint and enhance energy efficiency.

We actively champion green initiatives, such as promoting paperless operations, implementing energy‑efficient practices, and fostering employee engagement in sustainability efforts.

When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.
Job Description
Roles and Responsibilities
Experience Required

10+ years of experience in Business Intelligence, Data Warehousing, Data Operations, ETL/ELT Operations, Data Platform Support, Cloud Data Operations, and business facing analytics operations.

Role Summary

We are looking for an experienced BI / Data Operations Domain Manager to lead and manage enterprise‑scale BI, data warehouse, campaign, decisioning and data operations platforms. The role requires strong technical and managerial understanding of Teradata Data Warehouse, SAS DI, SAS CI, SAS RTDM, AWS Redshift, AWS Glue, Apache Airflow, DAG‑based orchestration, Qlik and related BI/data ecosystem components.

The candidate will be responsible for ensuring stability, reliability, availability, data freshness, orchestration health, SLA adherence and operational governance of business‑critical data platforms. The role requires strong business‑facing capability to work with stakeholders across technology, analytics, campaign, reporting and operations teams.

The role is especially suited for a senior data operations leader who can manage both legacy enterprise BI platforms such as Teradata/SAS/Qlik and modern cloud data platforms such as AWS Redshift, AWS Glue and Airflow‑based orchestration.
Telecom domain experience is highly desirable, especially with exposure to BSS/OSS, CRM, billing, campaign management, customer analytics, CDR, network, revenue, product and customer data. Existing internal references mention Teradata, SAS, RTDM and Qlik usage in telecom BI/data environments.
Key Responsibilities

BI & Data Operations Leadership





Lead end‑to‑end operations for BI, data warehouse, analytics, campaign and reporting platforms.
Manage daily, weekly and monthly operational cycles across ETL, ELT, batch, near‑real‑time, reporting, campaign and decisioning workloads.
Ensure production stability across ingestion pipelines, transformation jobs, data marts, dashboards, regulatory extracts and downstream data feeds.
Own operational readiness for new releases, source changes, data model changes, platform upgrades, migration activities and business‑critical deployments.
Provide leadership across L2/L3 support teams, data engineers, BI developers, SAS specialists, data analysts, cloud data engineers and operations teams.
Drive operational discipline across incident, problem, change, release, deployment, monitoring and stakeholder communication processes.
Telecom domain experience across BSS, OSS, CRM, billing, charging, campaign, customer, product, revenue or network datasets.
Experience in hybrid data environments involving legacy BI platforms and cloudnative data platforms.

Experience with AWS S3, Lambda, IAM, Cloud Watch, Step Functions or other AWS ecosystem services.

Strong analytical and problem‑solving ability.

Ability to lead teams across legacy BI, SAS, cloud data platforms and orchestration technologies.
Good understanding of critical KPIs, SLA commitments and data‑driven business processes.
Strong documentation, governance and process discipline.

Ability to drive automation, monitoring improvements and operational efficiency.

Qualifications

Bachelor’s degree in Computer Science, Engineering, Information Technology, Data Analytics or equivalent discipline.
10+ years of experience in BI, Data Warehousing, Data Operations, Data Platform Management or Cloud Data Operations.
Prior experience in telecom, banking, utilities or large enterprise data environments is preferred.

Experience managing production support teams or BI/Data operations teams is strongly preferred.

Top Reasons to Join Our Team at TCS Australia
Attractive compensation & rewards
We offer a highly competitive salary package aligned with the Australian market, complemented by performance‑based incentives, recognition programs, and comprehensive employee benefits. Your achievements are celebrated, and your contributions truly matter.
Global exposure with local impact

At TCS, you’ll work with leading Australian enterprises across diverse industries while collaborating with our global network of experts. This means access to world‑class practices, transformative technologies, and the chance to shape solutions that have a real impact — locally and globally.





Empowering leadership & supportive environment

Our leadership team is committed to helping you succeed. We encourage initiative, reward innovation, and provide a collaborative environment where your ideas are heard and valued.
We believe in careers, not just jobs. With continuous learning, certification support, career mobility, and clear progression pathways, TCS empowers you to grow and evolve — whether you want to deepen your expertise, explore current domains, or take on leadership roles.
Inclusive, collaborative culture
Diversity, inclusion, and respect are central to who we are. At TCS Australia, you’ll join a workplace where collaboration thrives, individuality is valued, and everyone can contribute to meaningful outcomes.
Continuous learning & cutting‑edge innovation

We invest heavily in your development, offering structured learning programs, global certifications, leadership development, and opportunities to work with emerging technologies. You’ll be part of an environment that constantly challenges and expands your capabilities.

A Outstanding Fit for the TCS Culture

We’re looking for people who are:

Passionate about technology and transformation
Driven by curiosity, innovation, and continuous learning
Excited to work in a collaborative, purpose‑driven environment

Motivated by delivering real impact for clients, communities, and society

Our core values — Integrity, Excellence, Responsibility, Pioneering Spirit, and Unity — shape how we work and how we grow together.

The TCS Community in Australia and Beyond

Global strength: Over 600,000+ associates in 55+ countries, united by a shared purpose — to innovate and make a difference.
Local presence: A trusted partner to Australia’s leading enterprises across financial services, government, retail, healthcare, telecom, and more.
Social impact: Deeply committed to sustainability, digital inclusion, and community engagement initiatives in Australia and around the world.

Empowered workplace: We foster a culture where diversity, equity, and accessibility are integral to how we operate.

We don’t just imagine a better future — we help build it.
About TCS
Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions. We have partnered with many of the world’s largest organizations to help them transform their businesses, operating models, and technology ecosystems.
Learn more at www.tcs.com

Equal Opportunity Employer

TCS is an equal opportunity employer. All qualified applicants will be considered without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Note: Compensation details are accurate as of this posting and may be adjusted in line with Australian laws and market conditions. Applicants may be asked to attend interviews in person or via video conference and present valid identification during the process.

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📌 Data Operations Domain Manager (Sydney)
🏢 Tata Consultancy Services
📍 Sydney