Please note - This is an active recruitment campaign and applications are being reviewed and shortlisted for interview as they are received. This means that the advertisement may be withdrawn prior to the end date.
What are the specifics of the role?

In the role of Team Leader, you will directly contribute to our continued success and be joining a dedicated and passionate team leadership team. This team spans 4 key regions across Victoria, Western, Eastern, Southern and Gippsland. You will be supervising approximately 10 employees in the East.

You will support and enable your direct reports (Aboriginal Engagement Worker, Family Violence Practitioner and Victim Support Workers) to deliver a high-quality service for their consumers and to reach their individual potential. You will share and promote our values of respect, integrity, commitment, teamwork, curiosity and courage.

Reporting into the Manager – Trauma & Recovery, you will contribute to continuous quality improvements and the development of the Windermere Strategic Plan. You will have exceptional communication skills and develop strong and productive relationships with internal and external stakeholders.

You will ensure that the Victims Assistance Program operates within existing legislative and Funding and Service Agreements and ensure compliance of case notes, build strong and effective relationships with Victoria Police services in your region, A Driver Licence is essential as you’ll be required to support your team across various locations in your region.

This is a full time, 2 year fixed term, hybrid role (work from the office and home), the salary will range from $124k to $130k plus superannuation, plus salary packaging.

- As Windermere is a not

-for-profit organisation, employees are able to claim everyday living expenses up to $15,900 against their annual Pre-Tax Salary.
Use the salary packaging calculator available here

- Salary Packaging Calculator | Accesspay




- salary-packaging-calculator

If this sounds like the role for you, refer to Key Selection Criteria below.

Staff Benefits and Entitlements

This is where we stand out from the crowd and Windermere offers a wide range of unique benefits such as:

Flexible Ways of Working – a combination of office, home and outreach
Above Award Personal Leave and 17.5% annual leave loading
Gifted days off (between Christmas and Recent Year)
Annual Wellbeing Leave Day - no reason needed, it's just for you!
Aboriginal and Torres Strait Islander Cultural and Ceremonial Leave
Cultural and Ceremonial Leave (for all employees)
Public Holiday Substitution - e.g. work Australia Day or Good Friday and take leave on another day.
Flexible Leave Scheme (50/52, 51/52) - Purchase 1-2 weeks additional leave
Structured performance and 1-on-1 development check-ins
Secondment and career growth opportunities
Staff discount program for everyday items e.g. groceries, movie tickets, health insurance and more
Reward & Recognition Program - become a Windermere All Star!
End of Year Awards Celebration - different theme each year
Opportunities for professional development
Study Leave provisions
6 Weeks Paid Parental Leave, in addition to Government Funded Parental Leave Pay (PLP)

High quality IT and access to fleet cars

Key Selection Criteria

Tertiary qualifications in Social Work, Social Welfare or relevant and related discipline. Bachelor’s degree or higher or willingness to undertake is highly desirable.




Experience in a leadership role within the community sector in a trauma related area preferred.
Attend and work from various co-location sites, including but not limited to Victoria Police Stations.
Victoria Police Clearance for co-location purposes.
An understanding of the impact of violent crime on the individual, families and community.
Sound knowledge of the complexities of family violence and sexual assault.
Comprehensive MARAM knowledge/training or willingness to complete this (required).
Demonstrated awareness of the needs of people from diverse background and cultures.
Demonstrated understanding of trauma informed practice.
Demonstrated capacity to work constructively with funding bodies, partners and other stakeholders and represent the organization at a variety of external forums.
High level communication skills, both verbal and written.
Demonstrated commitment to high quality services and a culture of continuous learning.
Willingness to promote and support practices that are inclusive, culturally responsive, safe and accessible.
Willingness to undertake relevant pre-employment screening and checks - including, Police Check, Pre-Employment Medical and Working with Children’s check

Right to Work in Australia e.g. Australian Citizen, Permanent Resident or visa holder with full working rights

Windermere is committed to creating equitable environments for consumers and employees. We do this by building diverse and inclusive services and workspaces, where all peoples from Aboriginal & Torres Strait Islander, CALD, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated.

Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy as we seek to provide a diverse workforce at all levels.

#J-18808-Ljbffr

📌 Team Leader - Victims Assistance Program (Bendigo)
🏢 Windermere Child & Family Services
📍 Bendigo