“WE’RE HIRING | Join the dedicated team at Rowland and take the next step in your administration career.

Rowland is one of Australia’s leading strategic communication agencies, trusted by government and private sector clients to navigate complex issues, protect reputation, and deliver meaningful outcomes.

We are seeking a full‑time Administrative Assistant to provide responsive administrative and office support that helps Rowland's day-to-day operations run smoothly. This role is well suited to an administrator with at least 3 years' experience who is eager to develop broader office, client support, and coordination skills.

Primary Responsibilities

- Provide professional client service, both written and verbal, including answering phones and assisting with client meetings

- Monitor the team inbox and coordinate day-to-day administrative requests, including document formatting, printing, couriers, deliveries, catering and travel

- Support the Corporate Affairs team with client account setup, quotes, letters of engagement, invoicing, budget tracking and tender preparation

- Assist with HR administration, document and SharePoint updates, event coordination and maintaining the Coordinator Handbook.

- Maintain a neat and tidy office, including managing stationery, kitchen supplies and mail, and acting as a Fire Warden.

Report to

- Director Corporate Services and Operations

Key relationships

- Corporate Services administration team

- Corporate Affairs Team





- Whole office

The Rowland way

- Reaching and where possible exceeding position and team related goals

- Ensuring QA standards and Rowland systems are adhered to at all times

- Ensuring the highest quality, results and satisfaction for clients

- Upholding Rowland values internally and externally

- Working collaboratively across the business to achieve a “one Rowland” approach that maximises outcomes for our clients and Rowland.

Key Competencies

Technical

- Outstanding attention to detail

- Excellent understanding of how to use Microsoft Office applications Word, Excel, PowerPoint

- Formatting and templating advantageous.

Behavioural

- Positive understanding of client service skills and teamwork

- Deadline driven, organised and able to prioritise

- Proactive with an appetite for continuing professional development

- Exhibits appropriate professional business behaviour

- Resilient, highly driven to succeed, with a positive ‘can do’ attitude

- Ability to maintain strict confidentiality at all times

- Seek feedback from staff to ensure best practices are in place.

Qualifications & experience

- 3 years administrative experience

- Customer service/Client interaction experience

- Excellent Microsoft Office skills.

To find out more about Rowland, you can visit www.rowland.com.au.

For more information about this opportunity, please contact us at *********@rowland.com.au

📌 Administrative Assistant (Brisbane)
🏢 Rowland
📍 Brisbane