Medical Receptionist - Immediate Start

Mountain Gate Medical Centre

Ferntree Gully, Melbourne VIC

Medical Administration (Healthcare and Medical)

Casual/Vacation

Appointment Booking

Medical Billing

About Us

Mountain Gate Medical Centre is a well-established, AGPAL Accredited, mixed billing general practice located in Ferntree Gully, Victoria. We provide comprehensive family medical services to our local community and are also a Licensed Travel Vaccination Centre and an Accredited Training Practice of the Royal Australian College of General Practitioners (RACGP).

We are committed to delivering high-quality, compassionate and patient-centred healthcare. Our reception team plays a vital role in creating a welcoming experience for patients and ensuring the smooth day-to-day operation of our practice.

Who We're Looking For

Previous medical reception experience is essential. However, beyond experience, what matters most to us is finding someone with the following qualities:

Reliable to someone the team can depend on, who is punctual, responsible and takes pride in their work.

Flexible to able to adapt to changing priorities, assist colleagues and provide additional shift coverage when required.

A Quick Learner to eager and able to quickly understand new systems, workflows and practice procedures, apply feedback effectively, and work confidently with minimal supervision.

We provide comprehensive induction, training and ongoing support to help you become familiar with our practice systems, policies and procedures.

Key Responsibilities

Welcome patients with professionalism, warmth and compassion.

Manage appointment bookings, telephone enquiries and patient requests.

Process patient billing,



Medicare claims, EFTPOS transactions and receipting.

Maintain accurate patient records using Best Practice software.

Provide administrative support to doctors and assist in the smooth operation of the practice.

Undertake a variety of reception and administrative duties and assist the team as required.

Essential Requirements

Minimum 1 year experience as a Medical Receptionist.

Experience using Best Practice software (preferred) or Medical Director.

Excellent verbal and written communication skills.

Strong organizational skills with the ability to prioritize competing tasks.

High level of accuracy and attention to detail.

Excellent customer service skills with a caring and professional approach.

Efficient computer skills, including Microsoft Outlook, Word and Excel.

Ability to work both independently and collaboratively within a team.

Professional presentation with a positive attitude and robust work ethic.

What We Offer

Casual position (approximately 15–20 hours per week initially).

Opportunity to transition to a permanent part-time position for the right candidate.

Additional hours available to cover annual leave and unexpected staff absences.

Comprehensive induction, training and ongoing support.

A supportive and friendly team environment.

The opportunity to work in a well-established, AGPAL Accredited medical practice committed to high-quality patient care.

If you are a reliable, flexible Medical Receptionist who enjoys working as part of a supportive team and takes pride in delivering outstanding patient care, we would love to hear from you.

Posted: 03-08-2026

Salary: Attractive package will be offered to right candidate

📌 Medical Receptionist (Melbourne)
🏢 Mountain Gate Medical Centre
📍 Melbourne