Company Description Generations Family Medical Practice is a community-focused healthcare provider based at * Days Rd, Croydon Park, Australia.
The practice offers family-oriented medical services to patients across multiple generations in the local area.
Team members work in a supportive clinical setting alongside healthcare professionals dedicated to quality care.
The practice values reliability, respect, and clear communication in all interactions with patients and colleagues.
Role Description The Admin Officer is a full-time, on-site position based in Croydon Park, SA.
This role is responsible for managing front-desk operations, including greeting patients, answering phone calls, scheduling appointments, and handling patient inquiries in a skilled manner.
The Admin Officer will maintain accurate patient records, process forms and documentation, assist with billing and payments, and coordinate daily office activities to ensure smooth clinic operations.
The role also involves liaising with clinical staff, managing correspondence, updating databases, and supporting compliance with practice policies and procedures.
The Admin Officer is expected to provide courteous,



efficient administrative support that contributes to a positive experience for patients and the healthcare team.
Qualifications
Demonstrated experience in administrative or reception roles, preferably within a medical or healthcare setting.Strong organizational and time management skills, with the ability to manage multiple tasks and priorities in a busy setting.Proficiency with office software (e.g., email, word processing, spreadsheets) and familiarity with practice management or appointment scheduling systems.Excellent written and verbal communication skills, with a professional and respectful approach to patients and colleagues.Attention to detail and accuracy in data entry, record keeping, and handling confidential information.Customer service mindset, with the ability to manage sensitive situations and maintain a calm, helpful demeanor.Ability to work on-site full-time, collaborate effectively in a team, and adapt to changing clinic needs.Relevant vocational or tertiary qualification in administration, business, or a related field is beneficial.Experience in an Australian medical practice environment and knowledge of basic healthcare procedures and terminology is an advantage.

📌 Admin Officer South Australia
🏢 Generations family medical practice
📍 South Australia